Important Information to our Valued Customers
Order processing and shipping updates - July 28, 2017
As you know, we are currently recovering from the cyberattack that hit last month. While we were not a direct target of this attack, we have been significantly affected across our global business.
At this time, our Order Services and Technical Services lines remain open from 8:00-4:30 CST, however you may continue to experience longer than usual wait times. If you are having trouble finding a specific diet, please call 800-592-6687 and they can work on an alternate option. Also, during this time, certain products may be limited or temporarily unavailable.
We remain committed to serving cats and dogs and providing them with premium nutrition as we continue to work through this issue.