Subscribe and Save 5% | Free delivery £30+ | Standard delivery 2-4 working days

*Source: World Organisation for Animal Health (OIE)
Black and white Labrador and Sacred Birman playing with toys

    Checklist illustration

    Important to know

    The current spread of COVID-19 is a result of human to human transmission. According to the World Organisation for Animal Health (OIE) to date, there is no evidence to suggest that companion animals are playing a role in the spread of COVID-19. For the most up to date information on this rapidly evolving situation, please refer to the OIE or WSAVA (World Small Animal Veterinary Association) websites.

    Man walking his dog illustration

    Healthy and happy together

    Scientific evidence demonstrates that pets can provide tangible health benefits - physical and emotional - to their owners. Pets can help us cope during these times.*

    Studies have also shown that animals can act as 'stress buffers'. They often ease the distress associated with anxiety-provoking experiences, and help decrease our perception of physical and emotional pain.*

    Keep clean water available for your pets at all times.

    Ensure that each pet receives the nutrition that its health needs (this is especially so for pets that have a special veterinary diet).  Please ensure you have sufficient quantity on hand and contact your pet nutrition supplier with any questions about product availability.

    Introducing your pet onto a dew diet should be done gradually over 5 - 7 days to avoid the possibility of digestive upset. We suggest:

    Day 1 and 2: 75% previous food + 25% new food

    Day 3 and 4: 50% previous food + 50% new food

    Day 5 and 6: 25% previous food + 75% new food

    Day 7: 100% new food

    This guide is also useful for an easy transition to the same product from current bag to new bag.

    As you and your family spend more time at home, it is important that each pet receives the exercise it needs.  Find new ways to play inside – feeding puzzles and indoor toys can help stimulate your pet’s mind and exercise its body.

    Make sure your dog is sufficiently walked outside, following government’s guidelines. When walking your dog, practice ‘social distancing’ with other people and animals.

    Always practice good hygiene. For you, this includes proper hand washing when handling pets, and washing their bowls and contact surfaces. For your pets, clean their paws and bodies only with water and mild soap or shampoo suitable for them. Never use harsh cleaners containing bleach or alcohol based products, as this causes harm to them and can be toxic if licked.

    Call your veterinarian if you have any concerns for the health of your pets.

    If you are sick with COVID-19 (confirmed or suspected) and recovering at home, avoid close contact with your pet if you can. If you can’t have another member of your household caring for your pet, maintain good hygiene practices and wear a face mask if possible.

    If you need to be separated from your pet for a period of time, make plans for its ongoing safety and care.