Healthy Start: Puppy & Kitten Recruitment Programme
Participating Outlets
Customer (Pet Shops/Vet Shops and Veterinary Practices) Terms & Conditions:
In addition to the above Terms & Conditions, the following rules apply;
coupons supplied by Royal Canin SA
Store/Practice Credits:
• Royal Canin SA will credit each store/practice a minimum of once per month the total value of coupons redeemed for the previous month
• Each store is required to print a copy of every invoice/receipt as applicable to these discount coupons for auditing purposes. These copies should be stored in the envelope supplied by Royal Canin SA, ready for the Business Development Officer's collection during their store/practice visit
• If it is found that participating store's/practice's have not provided the correct invoices/receipts, or that the invoices/receipts do not match the purchases stipulated during the verification process, the credit will be reversed. i.e. An invoice/receipt is required for each discount coupon that is processed in order for a credit to be processed
• Individual
staff members are required to register on the Incentive Programme
platform "Royal Canin Rewards' in order to participate in the incentive
scheme.
• A mobile
number is required in order to participate in the incentive scheme, as
all points will be allocated to the mobile number provided. For this
reason, it is an absolute requirement that the correct mobile number is
entered each time a pet owner discount coupon is verified and processed.
Failure to capture the correct mobile number will mean that those Royal
Rands (programme currency) are forfeited in that instance
• Royal Rands will not be issued
retrospectively and cannot be back-dated (including, but not limited to,
discount coupons captured incorrectly)
• Staff members will earn 30 Royal
Rands (the equivalent of R30) for each valid first discount coupon captured only. The second 'transition to adult' coupon codes offered to pet owners will not earn any additional Royal Rands
• By design, this incentive scheme
is for individual staff members only. That being said, any outlets or
clinics who choose to forego individual accounts and pool
their rewards do so entirely at their own risk. Royal Canin SA is
not able to create group/store/practice/corporate accounts
• All redeemed points (in exchange
for vouchers) may take up to 24 hours to reflect
• Royal Canin SA accepts no
responsibility for default or neglect on the part of third party
suppliers (for example, retailers, health spa's etc.)