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Expert answers to the most common questions about pet health, Royal Canin and our products.

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As a result of wildfires in Australia there is currently a reduced availability of the supply of Canine Selected Protein KO that will last for the next few months. Royal Canin has a full range of dermatology diets. Your veterinary team can help you choose the alternative diet that will be best for your dog and help you with an appropriate dietary transition. We apologize for any inconvenience this will cause, at what we respect is also a very difficult time in Canada and around the globe.

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Royal Canin is committed to providing safe, nutritious products that your pet will enjoy. Should you have any concerns with your product please do not dispose of the remaining food or packaging until you have connected with a consumer care representative.

The personal data submitted via this form will be retained only for the purpose of responding to your question or concern, and will not be used for marketing purposes.

Royal Canin and Eukanuba remain open and operational during COVID-19 and we are continuing to produce our diets at normal production volumes. 

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Sponsorships and Charitable Giving

At Royal Canin Canada, our “pet first” philosophy guides our sponsorships and charitable giving. We believe we have a responsibility to make a better world for pets, and our philanthropic efforts are directed towards organizations that enhance the lives and living conditions of Canadian pets and their owners.

We recognize the mutual value of sponsorships, and we evaluate each proposal to ensure our funds are invested responsibly. As part of the Mars family of businesses, Royal Canin Canada’s sponsorship initiatives must be compliant with the Mars Animal Welfare Policy – please review this policy prior to submitting a request for sponsorship.

If you are interested in applying for sponsorship with us, please complete our Sponsorship Request Form.

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100 Beiber Road,
Puslinch, ON, N0B 2J0 

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+1(800) 527-2673