Notification of New ICU Supply Sources
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Thank you for your continued support of Royal Canin.
In response previous supply challenges, we have been temporarily importing ICU series products from our Canadian facility. We are pleased to inform you that, starting from October, supply will resume from our Royal Canin factory in France.
Please note that while the product formulations remain consistent, there will be slight differences in packaging between the two sources, as outlined below:
Please note that while the product formulations remain consistent, there will be slight differences in packaging between the two sources, as outlined below:
Origin：Canadian Factory
237ml × 4 bottles
Canadian Factory
Expiry Date Format and Placement
Expiry Date Format：MM/DD/YYYY
Placement：Above the bottle cap
Placement：Above the bottle cap
Origin：French Factory
200ml × 3 bottles
French Factory
Expiry Date Format and Placement
Expiry Date Format：DD/MM/YYYY
Placement：On the body of the bottle
Placement：On the body of the bottle
During this transition period, you may see products in the market originating from both the France and Canada factories. However, moving forward, only products manufactured in France will be supplied. Please rest assured that, regardless of origin, France or Canada, all products are manufactured at Royal Canin facilities and meet our globally consistent, high-quality standards in formulation, safety, and nutritional value.
Should you have any questions or require further information, please feel free to contact us:
- Customer Service Hotline: 21587211
- WHATSAPP Official Account: +852-21587211
Thank you once again for your understanding.
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