HomeAbout UsNewsPlease specify the purchase of ROYAL CANIN original products to protect pet health and ensure food safety.

Please specify the purchase of ROYAL CANIN original products to protect pet health and ensure food safety.

At Royal Canin, the health and well-being of cats and dogs are always our top priorities. We are committed to providing safe, nutritious, and high-quality pet food. Recently, we have noticed that some Royal Canin dry food products are being sold in non-original packaging and repackaged forms. 
We would like to remind pet owners: please choose Royal Canin products in their original packaging to ensure your pet’s health and food safety.
 
 

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We strongly advise against purchasing repackaged Royal Canin products due to the following concerns:

 

1. Quality Stability Risks

All Royal Canin products are manufactured and packaged according to the highest quality and safety standards. Repackaging in non-original environments may expose products to humidity, temperature fluctuations, light, pests, and contamination, potentially compromising product quality and, consequently, pet health.

 

2. Food Safety Concerns

The absence of professional equipment and strict hygiene controls during the repackaging process significantly increases the risk of cross-contamination, jeopardizing the hygiene and safety of the products.

 

3. Incomplete Labeling Information

Original packaging clearly displays essential details such as ingredients, nutritional analysis, intended use, feeding recommendations, and storage instructions in compliance with international standards and local regulations. Repackaged products often lack accurate and complete information, which may lead to misuse or consumer doubts.

 

To ensure your pet receives the safest and most reliable nutritional care, we urge you to purchase Royal Canin products only in their original packaging. Royal Canin will not assume responsibility for any quality issues or consumer disputes arising from the purchase of repackaged products.

 

If you have any questions regarding product packaging or authorized purchasing channels, please feel free to contact us through the following channels:

 

 

Consumer Hotline

+852-21587211

WhatsApp Official Account

+852-21587211

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