Auckland, March 2025– Australian Veterinary clinics leading the way with Clinic Wise’s AI digital workflow platform and Digital Sophie.

With the support of Royal Canin , the AI-powered digital assistant transforming veterinary clinics now serves more Australian Veterinary clinics and their pet owners, than any other country.

 With its rapid expansion across ANZ,  and 7 countries around the world, ClinicWise now serves thousands of veterinary professionals and helps streamline clinic operations while educating pet owners on health and nutrition.

Originally launched in New Zealand, ClinicWise integrates AI-driven solutions to help clinics manage client inquiries, automate tasks, and provide real-time educational content. The platform features Sophie, a generative AI-powered digital human, who engages clients with personalised advice on pet health and nutrition.

“We’re excited to continue supporting ClinicWise as it partners with more Veterinary teams across Australia and New Zealand,” says Bronwen Slack, Chief Health Officer, Royal Canin. “ClinicWise’s innovative AI tools not only make clinics more accessible but also provide pet owners with immediate access to expert advice-critical for improving pet health outcomes.”

ClinicWise’s digital solutions help clinics improve efficiency by handling appointment bookings, client follow-ups, and reminders. Sophie also plays a key role in educating pet owners, providing instant access to expert-curated advice on nutrition and pet wellbeing, including information on Royal Canin’s tailored nutrition solutions.

“Sophie is an excellent example of how AI can educate clients while easing the workload for veterinary teams,” says Steve Merchant, CEO of ClinicWise. “By providing real-time advice, we’re empowering pet owners to make informed decisions about their pets’ care, and ultimately enhancing the overall client experience.”

The support of Royal Canin enables veterinary teams using  ClinicWise to deliver personalised, on-demand information to clients, helping improve compliance and engagement. “Through Sophie, pet owners can access critical health information anytime, improving their relationship with clinics and ensuring better outcomes for pets,” adds Bronwen Slack, Chief Health Officer, Royal Canin.

With its continued growth and support from Royal Canin, ClinicWise is positioned at the forefront of the digital transformation in veterinary care, helping practices through Australia, New Zealand and around the world deliver the best possible care to pets.

Website Link to >> https://www.clinicwise.vet/