Talk to us

To learn more about the science behind Royal Canin diets, to get a diet recommendation, or to ask a nutritional question, please contact a Royal Canin Nutritional Advisor below.

Monday - Friday: 09:00-17:00 NZT

0800 992 001

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Get the answers you need

Expert answers to the most common questions about pet health, Royal Canin and our products.

Get answers
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Pet owners

If you are a pet owner and have any nutritional questions, please contact us using our contact form (below), phone number or email.

Healthy Pets Club

Are you part of the Healthy Pets Club? You can join the ROYAL CANIN® Healthy Pets Club for more advice, information and exclusive offers.

Join the Club
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Are you a member of our breeder club? You can access our online store HERE.

The Royal Canin Breeders Club is designed exclusively for responsible breeders. If you would like to learn more about our program and enjoy these great benefits, you can find more information HERE.

Boarding, Shelters and Government agencies


Retailers or Wholesalers

For any enquiries regarding placing an order, delivery enquires, making a payment or accessing your online account – please call RC Direct on 0800 992 001 or [email protected]

Veterinarians or Vet Clinics

Do you have a Vet Portal account? You can login HERE

Media enquiries

For media enquiries please email [email protected]

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ROYAL CANIN® New Zealand

PO Box 11-499, Ellerslie, Auckland 1542

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+64 0800 992 001