Talk to us

If you would like to contact us via phone or email please find the relevant contact information below.



Dachshund adult standing in black and white on a white background

Get the answers you need

Expert answers to the most common questions about pet health, Royal Canin and our products.

Get answers
Maine Coon and German Shepherd adults standing in black and white on a white background

Charges may vary depending on your service provider and your location, possibly incurring higher costs (up to 72p per minute when calling from the UK). Please check with your provider or alternatively e-mail us on one of the contact forms below.   Our lines are open Monday to Friday.

Consumers

For products from our retail range please call +44 (0) 845 300 5011 * (9am-4pm)

For products from our veterinary range please call + 44 (0) 845 300 6015 * (9am-4pm)

If you have an enquiry about your puppy or kitten welcome box please call + 44 (0) 845 300 5965 * (9am-4:30pm)

* Charges may vary depending on your service provider and your location, possibly incurring higher costs (up to 72p per minute when calling from the UK).

Business Partners

If you are a business partner and wish to contact us to place an order, or discuss an order you have already placed:

For breeders: 0845 300 5965 * for the UK or 1890 882 356 for Ireland (9am-4:00pm)

For Guide Dogs, or other Assistance Dogs: +44 (0) 345 606 9498 * (9am-4:00pm)

For Retailer: +44 (0) 845 606 9980 * (9am-4:00pm)

* Charges may vary depending on your service provider and your location, possibly incurring higher costs (up to 72p per minute when calling from the UK).



Vets

For veterinary practices please use the dedicated veterinary number provided in your product book (9am-4pm).

Breeders

Our Breeder Club supports dog and cat breeders across the UK and Ireland. To ask questions about your loyalty points, using the Pro Shop, or any other queries about the Breeder Club please email us.

Show sponsorship

We are proud to support dog and cat shows around the UK and Ireland. Click here to apply for sponsorship for your show!









Contact us via e-mail

If you have not found the answer to your query in our FAQs, or you would prefer to contact us by email, then please choose which topic below relates to your enquiry so that your email can be directed to the right place:

Nutritional enquiry (feeding guidelines and product selection)
Product quality enquiry
Voucher enquiry
Loyalty program enquiry
Other

 

 

 

  • Please ONLY fill in the fields where your personal contact information is requested. Do NOT put any personal information in the message space

Crown Pet Foods

Oak Tree Meadow

Castle Cary

Somerset

BA7 7HP

Get Directions

0845 300 5011

Registered owner

Royal Canin UK is owned and maintained by Crown Pet Foods Ltd, registered office address: Oak Tree Meadow, Blackworthy Road, Castle Cary BA7 7PH.
Registered company number is 02744493, VAT number is GB586326609.

Sign up to our newsletter

Be the first to hear all about our news, special offers and competitions too!

 

Sign up
Content Block With Text And Image 2