ROYAL CANIN® has experienced incredible growth in demand for our products at a time when a broader global crisis is putting additional strain on all of us. Despite our best efforts to supply enough of our diets to meet the increased demand, we recognize that we are not meeting your expectations, nor ours.
Our entire team is committed to getting your cats and dogs the tailored nutrition they deserve. In the meantime, we will be prioritizing the diets we believe are most critical to the health and wellbeing of pets for the time being. Because of that, you may experience difficulty purchasing certain products in the coming months.
To better serve you while our team works to resolve the supply challenges, we have expanded our customer care service operations. If you need an alternative diet recommendation or help locating a product, please contact our Nutritional Advisors at 800-592-6687 or via Live Chat.
Thank you for your patience as we work hard to deliver precise and effective nutrition to meet your pet’s unique needs.