NATIONAL SURVEY - Weight Management
Terms & conditions
Information on how to enter and prize details form part of these Terms
and Conditions. By entering, individuals accept these Terms and
Conditions. Any entry not complying with
these Terms and Conditions is invalid.
Entry into this Promotion is deemed acceptance of these Terms &
WHO CAN PARTICIPATE
Entry is open to
residents of New Zealand aged 18 years or older (“Eligible
Employees of the
Promoter, the Promoter’s associated companies and the Promoter’s agencies
associated with this Promotion are excluded. "Associated companies"
includes without limitation, the agents and contractors of the Promoter that
are involved in:
the Promotion or
development of the Promotion; and
the manufacture or
distribution of the Promoter's products.
By entering the Promotion,
individuals represent that they are eligible to enter the Promotion based on
these Terms and Conditions.
The Promotion commences at 10.00am NZST on 06/09/21 and concludes at 8.00pm NZST
on 24/09/21 (“Promotion Period”).
HOW TO ENTER
To enter, Eligible Entrants must, during the
Promotion Period, click
link in the survey sent to them by the Promotor; or
survey link on a social media post by the Promotor; and
complete the Royal Canin® Weight Management Survey, including providing all
Multiple entries are not permitted.
Eligible Entrants take full responsibility for
the content of their entry and for ensuring that their entry complies with
these Terms and Conditions. If an entry cannot be verified to the Promoter’s
satisfaction, the entry will be deemed invalid.
The Promoter is not responsible if any mobile
device/desktop is not sufficiently capable for the purpose of completing the
Royal Canin® Weight Management Survey.
PRIZE DRAW & PRIZES
11. A random
electronic draw will be conducted at 4.00pm NZST on 04/10/21 (“Prize Draw”) at Farrimond, 5 Eglon Street, Parnell, New
Zealand (“Draw Location”).
12. The first
ten (10) entries drawn from all valid entries received during the Promotion
Period will win a prize.
winner will receive six (6) months’ supply of food for one cat or one dog with
the appropriate Royal Canin® diet, up to a maximum value of $738 NZD.
quantity defined as “6 months’ supply” will be determined by the recommended
feeding guide relevant to the Royal Canin® diet product and the size
of the winner’s cat or dog, as prescribed on the back of the relevant product
pack. The Promoter will liaise with the winners to ensure the correct products
and quantities are provided.
total maximum prize pool value is $7,380 NZD.
values are accurate at the date of commencement of the Promotion and include
any applicable GST. The Promoter is not responsible for any change in prize
value. Prizes cannot be transferred, exchanged or redeemed for cash. Without
limiting any other term of these Terms and Conditions, all prizes (and elements
of prizes) must be taken as and when specified or will be forfeited with no
are restricted to winning only one prize per person. If a
winner is drawn for any additional prize/s, the prize/s will be forfeited, a
further Prize Draw will be conducted, and the prize will be allocated to a new
NOTIFICATION, VERIFICATION & DELIVERY
prize winners will be contacted by the email address provided
in the survey by 06/10/21. Each
provisional prize winner will receive an email confirming that they are a
provisional winner, including instructions, which they must follow, in order to
verify their entry and claim their prize. Entrants and provisional prize winners
may be required to:
to the email or phone call to claim their prize; and
proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”). Identification considered
suitable for verification is at the Promoter’s discretion;
verify that the relevant entry is valid (“Prize Claim Requirements”). If
an entrant/provisional prize winner fails respond or to provide Proof of Identity
by the time and date stipulated by the Promoter, their entry/prize claim will
be deemed invalid. Failure by the Promoter to enforce any of its rights at any
stage does not waive those rights.
Prize winners will
have their name and city/town of residence published on https://www.royalcanin.com/nz/competition-terms on 06/10/21 for a period of 28 days.
entrant/provisional prize winner is deemed by the Promoter to have complied
with these Terms and Conditions (including the Prize Claim Requirements), the
Promoter will declare them a winner. Prize winners will have their prize sent
to their nominated address. Winners will have their prize sent in its entirety
(i.e. the full six (6) months’ food supply). Once dispatched, the Promoter is
not liable for any prize that has been lost, stolen, damaged or tampered with
in any way. Should there be a stock shortage due to global shipping delays,
Royal Canin® will advise each winner and confirm an expected date of
RE-DRAW (IF ANY)
If a provisional prize
winner fails to satisfy the Prize Claim Requirements (including
if the Promoter can't contact a prize winner after making all reasonable
attempts) and/or any prize remains unclaimed by 1.00pm NZST on 09/01/22, the relevant entry/entries will be discarded,
and the Promoter will conduct a re-draw at 1.30pm NZST on 10/01/22 at the Draw Location from all remaining Eligible Entries received during
the Promotion Period.
The re-draw winner/s
(if any) will be notified via email and/or by phone on 12/01/22 and will have their
name and city/town of residence published on https://www.royalcanin.com/nz/competition-terms on 12/01/22 for a period of 28 days.
If any prize remains
un-claimed at the end of this Promotion, or if a prize winner cannot be found,
that information will be published on https://www.royalcanin.com/nz/competition-terms on 09/02/22.
Entries must be
received during the Promotion Period and will be deemed to be received only
when received by the Promoter. The Promoter is not liable for any problems with
communications networks. Entrants are responsible for their own costs
associated with entering. If an entrant enters using automatically generated
entries or multiple phone numbers/email addresses/addresses/aliases, they may
Prizes must be taken
as stated and may not be varied. Prizes are subject to any additional terms and
conditions imposed by the relevant supplier or the Promoter. Entrants agree
that if a prize (or element of a prize) is unavailable for any reason the
Promoter may provide another item of equal or higher value.
All costs associated
or arising in connection with the prize are the responsibility of the
respective prize winners.
The Promoter, the
Promoter's related entities and all agencies associated with the Promotion are
not liable for any loss or damage whatsoever which is suffered, including but
not limited to indirect or consequential loss, or for personal injury suffered
or sustained during the course of accepting or using a prize, except for any
liability which cannot be excluded by law. To the extent permitted by law,
liability is limited to the cost of replacing the prize won.
The Promoter is not
liable for entries, prize claims or correspondence that are misplaced,
misdirected, delayed, lost, incomplete, illegible, or incorrectly submitted.
By entering, entrants
request that their full address not be published.
The Promoter is not
responsible for any dispute between a winner and any person with whom they
choose, or choose not to, share a prize. If more than one (1) person attempts
to claim a prize, the Promoter has sole and absolute discretion to determine
which of those persons is the winning entrant.
Entrants must not:
tamper with the entry
engage in any conduct
that may jeopardise the fair and proper conduct of the Promotion;
act in a disruptive,
annoying, threatening, abusive or harassing manner;
do anything that may
diminish the good name or reputation of the Promoter or any of its related
entities or of the agencies or companies associated with this Promotion;
breach any law; or
behave in a way that
is otherwise inappropriate.
Promoter reserves the right to disqualify entries that do not meet these Terms
and Conditions and/or any person who tampers or attempts to tamper with the
entry process, including but not limited to the utilisation of techniques
designed for making multiple entries, or for submitting an entry that is
otherwise not in accordance with these Terms and Conditions. By providing your
entry you consent to the Promoter using your personal information to determine
whether any tampering or attempted tampering with the entry process has
this Promotion cannot run as planned for any reason beyond the Promoter's
control, for example due to software, hardware or communications issues,
unauthorised intervention, tampering, pandemic, fraud or technical failure, the
Promoter may end, change, suspend or cancel the Promotion or disqualify
Promoter is not responsible for any tax implications arising from you winning a
prize. Winners should seek independent financial advice. If for GST purposes
this Promotion results in any supply being made for non-monetary consideration,
you must follow the New Zealand Taxation Office’s stated view that where the
parties are at arm’s length, goods and services exchanged are of equal GST
inclusive market values.
any dispute arises between you and the Promoter concerning the conduct of this Promotion
or claiming a prize, the Promoter will take reasonable steps to consider your
point of view, taking into account any facts or evidence you put forward, and
to respond to it fairly within a reasonable time. In all other respects, the
Promoter’s decisions are final, and no correspondence will be entered into.
Promotion is in no way sponsored, endorsed or administered by, or associated
with any social media platform, including Facebook, Instagram and Twitter. You
provide your information to the Promoter and not to any social media platform.
You completely release any relevant social media platforms from any and all
any questions regarding this Promotion, contact [email protected].
Promoter (Royal Canin, we, us or our) collects your
personal information via this entry form when you submit your claim for the Offer.
We collect this personal information for the purposes of you claiming the Offer
(which may include providing your personal information to service providers for
fulfilment of the Offer), and to send you marketing communications about our
brands, products and/or services in the future, including as part of the Royal
Canin Healthy Pets Club. We may also use the personal information you give us
for consumer care and research purposes, and for other purposes, as described
we do not collect the personal information you have provided in the entry form,
you will not be able to claim the free bag and may not be able to receive
communications about our brands, products and services which may be of interest
to you. We may disclose your personal information to our family of companies
and to our vendors or service providers, who may also contact you directly for
the purposes of fulfilling the Offer, including to verify delivery details and
provide you with delivery tracking information. These companies may be based
overseas, including in France or Singapore. We require these companies to
comply with the Australian privacy laws that apply to your personal
you may access the personal information that is held by us and seek correction
of such information; and
you may complain about a privacy issue and how we will deal with such a
you need to contact us, or have any questions, please use the online contact form or email [email protected] or our pet health
nutrition team [email protected] or call 1800 622 969.
The Promoter is Royal Canin Australia
NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland,