Competitions and Promotions

Terms and Conditions

 

Promoter

These terms and conditions govern the Royal Canin ANZ World Vet day Giveaway.

The competition promoters are Royal Canin New Zealand. NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 & Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. (“Promoters”)

Competition Period

12.01am 19/04/2024 to 11.59pm on 28/04/2024.

Who can enter?

Only Australian & New Zealand residents who:

  1. By entering the competition, you agree to the provisions of these terms and conditions and to comply fully with them.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

  1. the Promoter;
  1. the agencies, companies or participating premises associated with this competition and judging’

"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Where will the Giveaway run?

The Giveaway will be run via the Royal Canin Instagram account – @royalcaninanz

This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.

To Enter

To enter the competition, upload a post or story of your most precious

moment with your pet, tagging and thanking to your vet for making it

happen on Instagram.

 

Ensure your entry has fulfilled the requirement below:

 

  1. Include the hashtags #PreciousMoments and #RoyalCaninANZ
  2. Tag @royalcaninanz
  3. Follow @royalcaninanz

 

How many winners will there be and how will they be chosen?

There will be three (3) winners drawn.

Judges will choose the winning post & story. Winners will be announced via a post and contacted via Instagram DM to confirm this and collect their details for the prize.

The closing date for submissions is 28th April 2024. All submissions received after this time will not be eligible.

The Organisers cannot be held responsible for posts that do not arrive, due to the entrant’s settings or restrictions placed by their Internet service provider.

Draw Date

Draw Period

Number of Draws/Winners

29/04/2024

 

All entries received during the Competition Period. 19/04/24 – 28/04/24

 

3

 

The Promoter may select additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are three (3) prizes available for pet owners and three (3) prizes available for Vets.

Prizes are:

  • For a vet: $100 AUD Gift Card via https://card.gift/product/carddotgift-custom
  • For a pet owner: Three (3) months Royal Canin food for the pet owner valued at $750 AUD.

Based on the entry mechanic, prizes will be picked as:

  • Pet owner 1 (3 months of food) + Vet 1 (100$ gift voucher)
  • Pet owner 2 (3 months of food) + Vet 2 (100$ gift voucher)
  • Pet owner 3 (3 months of food) + Vet 3 (100$ gift voucher)

The Prize cannot be transferred/exchanged/redeemed for cash. Allow up to 28 days for delivery of your prize.

Total prize pool

The total prize pool is $2550 including GST.

How many times can I enter?

Submissions are not limited to any number.

How and when will the winner/s be informed?

Winners will be notified by Instagram DM within five business days.

You agree that if you are a winner you will take part in and cooperate fully with reasonable publicity and to the use of your name and photograph in such publicity, for example, the publication of your Instagram post with your name on our website and Royal Canin Instagram Page.

Entry Terms

By submitting your entry to the Royal Canin Royal Canin ANZ World Vet day Giveaway, each entrant confirms and warrants that:

  • They are the sole author of each post and that it is their original work;
  • They own the copyright and any other intellectual property rights of each image;
  • No Profanity or Foul Language.
  • They have the permission of anyone pictured in the image (or, where the image shows any persons under 18, the consent of their parent/guardian) for the usage rights required by Royal Canin and will indemnify Royal Canin against any claims made by any third parties in respect of such infringement
  • They have not licensed or disposed of any rights in the image that would conflict with uses to be made by Royal Canin.
  • They have received any necessary permissions from the owner(s) of objects in the image (s) and will indemnify Royal Canin against any claims made by any third parties in respect of such infringement.
  • Royal Canin have permission to use the imagery in the Instagram post provided across their marketing channels as long as full credit is given to the image owner.
  • If you are a winner you will take part in and cooperate fully with reasonable publicity and to the use of your name and photograph in such publicity, for example, the Instagram post with your name and post.
  • The organisers reserve the right to modify these terms and conditions without notice.

Unclaimed prize/s

Prize claim date: a winner must claim their prize by email and confirm their name, address and chosen show by 5pm (NZDT) on 29/05/2024.

Unclaimed prize determination: 2pm (NZDT) on 30/05/2024 at the same location as the original draws.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s.


Collection and use of your personal information

All information entrants provide, full name, Instagram handle (“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, & to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:

  1. how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
  1. how to complain about a privacy breach and how the Promoter will deal with such a complaint.

 

 

 

 

 

 

TERMS AND CONDITIONS

 

1.         The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) 

 

2.         Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

 

WHO CAN PARTICIPATE

 

3.         Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia aged 18 years or older (“Eligible Entrants”).

 

4.         Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:

a)    the competition or development of the competition; and

b)    the manufacture or distribution of the Promoter's products.

 

5.         By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.  

 

COMPETITION PERIOD

 

6.         The competition commences at 8.00am AEDT (10.00am NZDT) on 17/04/24 and concludes at 6.00pm AEDT (8.00pm NZDT) on 19/04/24 (“Competition Period”).

 

HOW TO ENTER

 

a)    To enter, Eligible Entrants must, enter the competition during the Competition Period by: Finding the identical GI Pack shots or Key Benefits on the Royal Canin Memory Game.

 

To Play:

1)    Tap the screen to play.

2)    Choose number of players: 1 Player or 2 players

3)    Now Choose your Game: Products or Key Benefits

4)    The game will briefly show products or Key benefits in pairs shuffled around on screen.

5)    The countdown timer will commence from 1:30 and you must match up the pairs to get the best possible score.

 

7.         Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.

 

DRAW & PRIZES

 

8.         The Winner with the highest points across all categories will be contacted via email/phone on the final day. 

9.         If there are multiple winners with the same points, their entries will be uniquely numbered and entered into a randomised computerised draw on the day where only one (1) winner will be determined.

10.       The first valid entry drawn from the entries received during the Competition Period will win a prize.

 

11.       Winner will receive a prize of (1) Apple Watch SE valued at over $399. (Apple are not a participant or a sponsor of this promotion)

 

12.       The total prize pool is valued at over $399AUD.

 

13.       Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.

 

 

WINNER NOTIFICATION, VERIFICATION & DELIVERY

14.       Provisional prize winners will be contacted by the email provided in the survey by Close of business on 20/05/23. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize. Entrants and provisional prize winners may be required to:

 

a)    respond to the email or phone call to claim their prize; and

b)    provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,

to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

15.       Prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms or https://www.royalcanin.com/nz/competition-terms on 21/05/24 for a period of 28 days.

 

16.       Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will be contacted at the end of the conference to collect their prize. If a prize winner is unable to collect, they will have their prize sent to their nominated address. Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way. Please allow up to 28 days for delivery of your prize.

 

RE-DRAW (IF ANY)

 

17.       If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST (1.00pm NZST) on 20/06/24, the relevant entry/ies will be discarded and the Promoter will conduct a redraw of the next highest at 11.30am AEST (1.30pm NZST) on 21/06/24 at the Draw Location.

 

18.       The re-draw winner/s (if any) will be notified via email or by phone on 22/06/24 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms and https://www.royalcanin.com/nz/competition-terms on 28/06/24 for a period of 28 days.

 

GENERAL

 

19.       Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

 

20.       Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.

21.       All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.

 

22.       Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.

 

23.       Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

 

24.       The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

 

25.       By entering, entrants request that their full address not be published.

26.       The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

 

27.      The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States. If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results with VCNA, NZVNA and within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:

a)    how you may access the personal information that is held by us and seek correction of such information; and

b)    how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with. 

 

28.       Entrants must not:

a)    tamper with the entry process;

b)    engage in any conduct that may jeopardise the fair and proper conduct of the competition;

c)    act in a disruptive, annoying, threatening, abusive or harassing manner;

d)    do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

e)    breach any law; or

f)     behave in a way that is otherwise inappropriate. 

 

29.       The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

 

30.       If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

 

31.       The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

 

32.       If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.

 

33.       This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.

 

34.      These Terms and Conditions are governed by the laws of Australia, as applicable.

Competition starts on the 13th March 2024 and closes on 27th March 2024.

 

 

COMPETITION TERMS AND CONDITIONS

 

  • This Competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178, of Level 23, 727 Collins Street, Melbourne VIC 3000 (“Promoter”).
  • Entry to the Competition constitutes acceptance of these Terms and Conditions (“Terms and Conditions").
  • The Competition is only open to Eligible Entrants. An “Eligible Entrant” is an individual who is:
  • a resident of Australia aged 18 years or older at the time of entry;
  • an owner of a dog or cat at the time of entry;
  • not an employee of the Promoter or any of its related corporations or any of their agencies associated with the Competition; and
  • is not a spouse, defacto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.
  • The Competition is advertised online in Australia.


    ENTRY

  • The Competition opens at 10.00am (AEDT) on Wednesday 11th March 2024 and closes at 11.59pm (AEDT) on Wednesday 27th March 2024 ("Entry Period"). No entries will be accepted after this time.
  • To enter, an Eligible Entrant must, during the Entry Period;
  • navigate to the competition post on the Royal Canin Instagram page (@RoyalCaninANZ);
  • on the promotional post, explain why you love your dog or cat (in 20 words or less);
  • share the promotional post as an Instagram story and tag @RoyalCaninANZ; and
  • Follow all three (3) accounts on Instagram: @rspcaaustralia @RoyalCaninANZ and @rspcapetinsurance.
  • Eligible Entrants must ensure their Instagram account privacy setting is set to public (i.e. not 'private') to be eligible for this Competition.
  • Entry into the Competition is restricted to one entry per person.
  • All entries to the Competition may be subject to verification by the Promoter.
  • Eligible Entrants must ensure that their entry is received by the Promoter during the Entry Period. Entries are deemed to have been received at the time of receipt by the Promoter, and not the time of transmission by an Eligible Entrant. The Promoter takes no responsibility for late or misdirected entries or for any delays or failures in any delivery service, network or equipment.
  • Any costs associated with entering (including accessing the Promoter’s Instagram page) are the entrant’s responsibility. Any other expenses not identified in these terms that are incurred in connection with the prize will be the sole responsibility of the prize winner. The validity of the prize cannot be extended.
  • The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:
  • fails to establish their entitlement to enter the Competition to the Promoter's reasonable satisfaction;
  • fails to produce Proof of Identity or produces items that, in the Promoter's reasonable opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way;
  • in the Promoter's reasonable opinion, tampers with the entry process or benefits from such tampering; or
  • in the Promoter's reasonable opinion, submits an entry which is not in accordance with these Terms and Conditions.
  • An Eligible Entrant may only enter via an Instagram account held in their own name. Entering under a false name/s may invalidate all entries. Multiple entries under different names and/or using different social media accounts may also invalidate all entries of the entrant at the Promoter’s discretion.
  • Entries must:
  • be the entrant’s own entry, and must not include content which infringes the rights of any person (including copyright in musical works);
  • not contain content which is obscene, offensive, malicious, defamatory, discriminatory, indecent, illegal, suggests infringement of any government health standards or guidelines or otherwise objectionable (in the Promoter's opinion);
  • be suitable for display and publication nationally;
  • not directly reference any other third party trademarks, names or logos other than the Promoter’s brands; and
  • not contain any virus or malware or other malicious or inappropriate computer code or material.
  • Entries that are or include obscene, offensive, defamatory, inappropriate, unsuitable, or infringing content as determined by the Promoter at its sole discretion will be deemed invalid, are not acceptable and not eligible to win.
  • By entering the Competition and submitting an entry, the Eligible Entrant assigns all copyright and all intellectual property and other rights in the entry to the Promoter as set out in these Terms and Conditions.By submitting an entry, each Eligible Entrant consents to any dealings with the entry that may otherwise infringe their moral rights in the entry.The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public, and communicate the content to the public.It may also allow third parties to do these things.
  • The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected entries. In addition, the Promoter is not responsible for entries incorrectly completed/submitted or for problems experienced entering the Competition due to technical issues (i.e. computer/phone problems or internet connections).
  • Entry and continued participation in the Competition is dependent on the Eligible Entrant following and acting in accordance with the Instagram Terms of Use, (http://instagram.com/legal/terms/). This Competition adheres to the terms and conditions set out in the Instagram promotion guidelines which can be found at: http://help.instagram.com/179379842258600. The Competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Instagram. By entering the Competition, each entrant releases Instagram and associated companies from any and all liability to the entrant arising in any way from the conduct of the Competition.All information provided by an entrant is provided to the Promoter and not to Instagram. Any queries, comments or complaints about the Competition must be directed to the Promoter and not Instagram.

     

    PRIZE DETERMINATION AND PRIZES

  • All entries received during the Entry Period will be reviewed by the Promoter or its chosen representative(s) (“Judges”) at 10am (AEDT) on Tuesday 26th March 2024.
  • Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the material provided on entry (i.e. the photo and the answer to the promotional question).
  • The best valid entry, as determined by the Judges, will win the prize specified below.
  • The Promoter may judge additional reserve entries and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed ("Reserve Winner").
  • Prize: 1 x Annual Policy incorporating a year of free RSPCA Pet Insurance up to the value of (AUD$4,200.00 VALUE) *** for one pet only (either dog or cat), and 1 x year’s supply of Royal Canin Pet Food (wet or dry) (up to the value of AUD$2,400) for one pet (cat or dog).
    ***Cover value is subject to acceptance criteria. Terms, conditions, policy limits (including sub limits) and exclusions may apply. For details on RSPCA Pet Insurance and the cover levels available please visit the prize supplier’s plan page at https://www.rspcapetinsurance.org.au
  • If RSPCA Pet Insurance policy, selected as part of the prize, does not reach the maximum value, no cash is redeemable for the gap and no further policies are to commence under the prize value. Prize is not transferable, may not be re-sold or assigned, and is subject to availability. The Promoter reserves the right in its sole discretion to substitute any such prize with a prize or item of equal value. If policy is cancelled mid-term, prize is forfeited, and no refund of premiums applies. Prize level of cover available is subject to eligibility. Prize winner takes responsibility to select the insurance policy that suits their requirements.
  • Prize values are accurate at the date of commencement of the Competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged, or redeemed for cash. Where a prize is unavailable, the Promoter retains the right to substitute the prize with a prize of equal or greater value. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.
  • The Royal Canin Pet Food portion of the prize will be posted to the winner's Australian residential address within 90 days of their entry being validated.
  • The winner will be contacted by Royal Canin on Instagram. The winner will be asked to provide their contact details. The insurance company will then contact them directly to offer pet insurance cover for one pet (dog or cat) (in line with the prize: 1x Annual Policy). By entering the Promotion you consent to your details being passed to insurance company and agree to receive emails, post and phone communications from insurance company for the purpose of discussing and providing assistance with your insurance quote and application.

     

    WINNER

  • The winner must claim their prize by 10am AEST on Thursday 30th May 2024. If any prize is not claimed by 10am AEST on Thursday 30th May 2024, the Promoter will re-award the prize to a Reserve Winner at 1.00pm AEST on Thursday 6th June 2024.
  • All reasonable attempts will be made to contact the winner.
  • If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  • The Promoter’s decisions are final and no correspondence will be entered into.


    GENERAL

  • The Promoter and its associated agencies and companies associated with this Competition will take no responsibility for the prize being lost or damaged in transit.
  • If for any reason this Competition is not capable of running as planned, the Promoter reserves the right in its discretion to modify the terms of the Competition including the prizes and these Terms and Conditions. Where it is practical for it to do so, the Promoter will notify entrants of such changes.
  • Any tax liability arising as a result of accepting any prize is the responsibility of the winner.
  • Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Competition, the Promoter, businesses involved in determination of winner/s for the Competition, businesses involved in the management of the Competition, any organisation benefiting from the Competition, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  • Eligible Entrants may be required to provide proof of identity via email, proof of age and proof of residency to verify their entry ("Proof of Identity"). If an entrant/winner fails to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion.
  • The Promoter and associate agencies associated with this Competition accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this contest and each entrant takes full responsibility for any such claims made in relation to their entry.
  • By submitting an entry, each Eligible Entrant agrees to assign all rights of the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry in whole or in part or not at all), by way of all media, including, without limitation, posting and promoting their entry (whether in original form or a modified or adapted by the Promoter as permitted under this paragraph) on the Promoter’s newsletters and website without payment to the entrant (of royalties, compensation or otherwise).
  • Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
  • If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Terms and Conditions in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Terms and Conditions or otherwise.
  • The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Competition or accepting or using any prize (or recommendation).For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
  • Should an entrant’s contact details change during the Entry Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.


    PRIVACY

  • By entering this Competition, each entrant consents to the Promoter using the entrant’s personal information to administer the Competition and disclosing the entrant’s personal information to organisations that assist the Promoter with administering the Competition and announcing the winner, and to third parties as required by law (including authorities that regulate this Competition). The Promoter collects this personal information for the purposes of your entry into the Competition.This may include disclosures to organisations located in Australia, New Zealand, Hong Kong, France, Singapore and the United States. The Promoter may also use the personal information you give to provide prizes, for consumer care and research purposes, and for other purposes, as described in the privacy policy, located at https://www.mars.com/privacy and https://www.mars.com/privacy-policy-australia. You may be offered the optional opportunity to receive coupons, newsletters, informational materials, marketing communications, or other special promotions, or other offers from the Promoter.
  • The Promoter may disclose entrants’ personal information to its family of companies, to its vendors and/or service providers. These companies may be based overseas, including in France. The Promoter requires these companies to comply with the Australian privacy laws that apply to an entrant’s personal information.
  • The winner will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Competition, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

    • WINNER: A. HODGE, 6014 WA

     

    Promoter

    Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

    Promotional Period

    12.01am (AEDT) 01/02/2024 to 11.59pm (AEDT) on 29/02/2024.

    Who can enter?

    Only Australian and New Zealand residents who:

    (a)   are aged 18 or over;

    (b)   have purchased a puppy or kitten [ML1][SB2][ML3]from a breeder who is a member of our Breeders Club; and

    (c)    are a new member of the ROYAL CANIN® Healthy Pets Club [ML4][SB5][ML6]and have a valid phone number and email address associated with their account.

    Membership of ROYAL CANIN® Healthy Pets Club (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the ROYAL CANIN® Healthy Pets Club available at [https://www.promos.royalcanin.com.au/mypuppy/register orhttps://www.promos.royalcanin.com.au/mykitten/register] as amended from time to time. Entrants must consent to the Promoter collecting your Personal Information for future marketing and promotional use in order to sign up as a member of the Healthy Pets Club.

    Who can't enter?

    Directors, officers, management and employees (and their immediate families) of:

    (a)              the Promoter; and

    (b)              the agencies, companies or participating premises associated with this competition.

    "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

    Where will the competition run?

    The competition will run online at the ROYAL CANIN® Healthy Pets Club: https://www.promos.royalcanin.com.au/healthy-pets-club/Login

    Qualifying requirements

    In order to enter the promotion, you must during the Promotional Period:

    a)     use your ROYAL CANIN® Healthy Pets Club account to sign up for a free bag of Royal Canin® food and subsequently receive an email from the Promoter containing a 30% off discount voucher (Voucher) eligible to spend on one full priced qualifying ROYAL CANIN® product in the Kitten, Puppy or Junior range at any Royal CANIN® retailer, including Vet Maintenance Diets when following a recommendation by a Veterinarian or Vet Nurse.** Qualifying Products include: Canine Dry, all bag sizes: Boxer Puppy, Bulldog Puppy, Chihuahua Puppy, French Bulldog Puppy, German Shepherd Puppy, Golden Retriever Puppy, Labrador Puppy, Miniature Schnauzer Puppy, Poodle Puppy, Pug Puppy, Rottweiler Puppy, Shih Tzu Puppy, Mini Puppy, Medium Puppy, Maxi Puppy, Giant Puppy, Giant Junior, Mini starter, Medium starter, Maxi starter, Neutered Junior Medium Dog, Neutered Junior Large Dog. Canine Wet: Mini Puppy, Medium Puppy, Maxi Puppy, Starter. Feline Dry, all bag sizes: Maine Coon Kitten, Persian Kitten, Mother & Babycat, Kitten. Feline Wet: Mother & Babycat, Kitten [ML7][SB8][ML9](Qualifying Products); and

    b)     purchase a Qualifying Product at any ROYAL CANIN® retailer applying the Voucher and log back into the ROYAL CANIN® Healthy Pets Club platform to submit the details of your place of purchase to gain one entry into the competition. [ML10][SB11][ML12]

    **Use of the Voucher is subject to separate terms and conditions which are available at: [https://www.promos.royalcanin.com.au/pkpacks/terms].

    How many times can I enter?

    You can only gain one entry into the Promotion and multiple entries are NOT permitted.

    All qualifying entries will be automatically recorded.

    How many winners will there be and how will they be chosen?

    There will be 1 draw conducted, from NZ & AU entries received from 1/2/2024 – 29/2/2024. It will be held on 04/3/2024 at 2pm (AEDT) at Royal Canin Australia Pty Ltd, Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

    The first valid entry drawn randomly by an automated generator from the entries received during the Promotional Period will win the prize.

    The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

    What can I win?

    There is one prize to be won: a year’s supply of the recommended Royal Canin® diet[ML13][SB14][ML15] for your puppy or kitten, wet or dry food  (1 product per month = 12 products total) (Prize). The size of the product supplied will be the maximum size available (large, up to 15kg) in the recommended SKU valued up to AUD $220 RRP (incl GST) per bag. Specialty diet products are excluded.

    The Prize cannot be transferred/exchanged/redeemed for cash.

    Total prize pool

    The total value of the prize pool is up to AUD$2,640 (including GST).

    How and when will the winner be informed?

    The winner will be notified in writing by email within two business days of determination and published at https://www.royalcanin.com/au/competition-terms by 11/3/2024.

    In order to claim the Prize, the winner must reply via email by 11/4/2024 accepting the Prize and provide details of their delivery address.

    Unclaimed prize/s

    Prize claim date: Before 5pm (AEST) on 11/4/2024.

    Unclaimed prize determination: 2pm (AEST) on 12/4/2024 at the same location as the original draws.

    If the Prize has not been accepted or claimed by the Prize claim date above or if, after making all reasonable attempts, the Promoter can't reasonably contact a winner (or a winner does not contact the Promoter) by the Prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant Prize to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the Prize. The new winner will be notified in writing by email within two business days of determination.


    Collection and use of your personal information

    If you are a winner, you agree to take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

    Promoter will use the data (Full Name, Email address or Phone number) (“Personal Information”) as per your ROYAL CANIN® Healthy Pets Club account [ML16][SB17][ML18]to assist in conducting this competition draw, communicating with you, for purposes of awarding the Prize & distributing the Prize as required. Your Personal Information may also be disclosed to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

    When an entrant becomes a Royal Canin Healthy Pet Club Member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a Healthy Pet Club Member. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Healthy Pet Club portal.

    The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy which can be found at www.mars.com/privacy and includes information about:

    (a)              how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

    (b)              how to complain about a privacy breach and how the Promoter will deal with such a complaint.

     

    1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

    Entry

    2                 Your entry must be received during the Promotional Period and will be deemed to be received only when received by the Promoter. If you return a ROYAL CANIN® product your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

    Prizes

    3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

    4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

    General

    5                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

    6                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry  may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entry (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

    7                 You must not:

    (a)           tamper with the entry process;

    (b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

    (c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

    (d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

    (e)           breach any law; or

    (f)            behave in a way that is otherwise inappropriate. 

    8                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

    9                 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

    10               Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

    11               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

    12               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

    13               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

    14               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

     

    Liability

    15               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

    16               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

    Terms and Conditions

     

    Promoter

    Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

    Competition Period

    12.01am (AEDT) 01/02/2024 to 11.59pm (AEDT) on 31/03/2024.

    Who can enter?

    Only Australian & New Zealand residents who:

    (a)              are aged 18 or over; and

    (b)              are a current member of the ROYAL CANIN® Breeders Club program and have a valid phone number and email address associated with their account.

    Membership of ROYAL CANIN® Breeders Club Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the ROYAL CANIN® Breeders Club Program available at https://www.promos.royalcanin.com.au/breeders/register as amended from time to time.

    Who can't enter?

    Directors, officers, management and employees (and their immediate families) of:

    (a)              the Promoter;

    (b)              the agencies, companies or participating premises associated with this competition’ and

    (c)               previous winners in 2019 Breeder Club Competition

    "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

    Where will the competition run?

    The competition will run on Royal Canin Web Shop. https://breeder.royalcanin.com/login and the Royal Canin Breeder’s Portal https://breeder.royalcanin.com/portal

    Qualifying Purchase/Task

    To gain entry into the Promotion, a breeder must during the Competition Period complete one or more of the following specified activities on the Royal Canin Web Shop:

    To get one entry: purchase 15kg or more (no limit) of any Royal Canin products in one order (1 order = 1 entry). Product orders which are subsequently returned by a breeder may deem each relevant entry invalid as determined by the Promoter in its absolute discretion.

    To get one entry: purchase a minimum of one Royal Canin product from the WebShop within the last 6 months to gain access to, and complete one course  on the Royal Canin® Academy Education Platform (access at (https://academy.royalcanin.com/)). For every course completed, Breeders will gain 1 entry. Breeders only need to purchase a minimum of one product within the last 6 months in order to access the Royal Canin Academy Education Platform but can complete multiple courses to gain multiple entries.  

    To get two entries: complete a specified activity (as set out below) on the Royal Start Breeder Management PlatformRoyal Start | Royal Canin

    Earn two entries for every specified activity below that a breeder completes: 1) Enter a minimum of two different pets into Royal Start. 2) Every litter entered into Royal Start. 3) Every sale email sent to new pet owners

    To get three entries: For every new pet owner who is provided a Welcome Pack by the Breeder and who follows the instructions on the Welcome Pack to sign up fo the first time to receive a free bag and voucher in the Healthy Pets Club via thePuppy and Kitten Pack Process - Breeders - Royal Canin, the Breeder will receive three entries.

    To get five entries: recommending a new and eligible Breeder to the Royal Canin® Breeders Club and have the referred Breeder successfully sign up as set out with the conditions below. Referred Breeders must sign up via https://www.promos.royalcanin.com.au/breeders/register and meet the membership requirements of the Royal Canin Breeders Club to have their account activated. The referred breeder must select the ‘Recommended by another Breeder’ under the ‘Where did you hear about Royal Canin’ on the signup form and clearly state the referring breeders name in the ‘Breeder Name’ box.

     

    Entry instructions

    A breeder must during the Competition Period:

    (a)              make a Qualifying Purchase from the Royal Canin Webshop; OR

    (b)              Complete a Qualifying Task on the Royal Canin Webshop or Royal Canin Breeders Portal.

    All valid entries will be automatically  recorded via the Royal Canin database and are deemed to be received at the time of receipt into the Royal Canin database.

    How many winners will there be and how will they be chosen?

    This is a game of chance. There will be one(1) winner drawn randomly by computerised draw from each country from the New Zealand and Australian entries. The two(2) draws will be conducted, on 8th April 2024 and the first one valid entry drawn for each country will win one prize.

    The draws will be held at 2pm (AEDT) at Farrimond Ltd, Level 1, 5 Eglon Street, Parnell, Auckland, New Zealand as follows:

     

     

     

    Draw Dates

    Draw Period

    Number of Draws/Winners

    8/4/2024

     

    All entries received during the Competition Period.

     

    2

    The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

    What can I win?

    There are two(2) prizes available.

    Each Prize consists of:

    ·         Two (2) Return Economy Flights provided by FCM Travel for two (2) people from the winner’s nearest capital city to a select overseas Royal Canin Sponsored Event (Event) or visit Royal Canin Campus in France;  

    ·         Accommodation for the duration of the Event provided by FCM Travel; and

    ·         2000 Breeder Reward Points.

    ·         Any additional costs, including costs for transfers are not included.

    Each Prize is valued at up to AUD $10,000 (including GST) depending on date, event selected and point of departure.

    Eligible Events are: AKC Nationals in Orlando Florida 2024, World Cat Show Oslofjord 2024 or Crufts in Birmingham 2025 or a visit to the Royal Canin® campus in France.

    Total prize pool

    The total prize pool is up to AUD $20,000 including GST).

    How many times can I enter?

    You can enter multiple times by completing each Qualifying Purchase or Task more than once, subject to any conditions of entry as set out above.. Each entry must be submitted separately in accordance with these Terms and Conditions.

    How and when will the winner/s be informed?

    Winners will be notified in writing by email ([email protected]) within two business days of the Draw.

    Winners will also have their name and region of residence published on the Royal Canin Website on 15/04/2023 for a period of 28 days.

    Required Verification/
    Proof of Purchase

    If requested by the Promoter, you must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the competition and claim a prize (if won), including compliance with these Terms and Conditions.

    If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the relevant entry/ies will be deemed invalid.

    Entrants can only enter this competition using their own Royal Canin breeders club membership. Entrants who enter using multiple aliases will be disqualified.

    A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.

    Prize Terms

    As per conditions of entry. Prizes are not transferable & cannot be converted to cash..

    ·         The winner and the winner’s nominated travel companion must be 18 years or over and fit to travel.

    ·         The trip must be taken in 2024 or 2025 as agreed with the Promoter. The trip cannot be transferred to any other person, including if the winner is unavailable or unwilling to travel on the dates required by the Promoter.

    ·         Travel itinerary and travel dates will be determined by the Promoter in its absolute discretion and the Promoter may change or amend the schedule or timetable in its absolute discretion. 

    ·         Prize is subject to the standard terms and conditions of individual prize and service providers.

    ·         All travel is subject to availability at all times and may be dependent on the availability of select seat classes (in the case of flights) or specific room categories (in the case of accommodation partners).

    ·         The Promoter accepts no responsibility for the cancellation, rescheduling, change or delay of any aspect of the prize by the prize suppliers or service providers.

    ·         The winner and their travel companion must depart from and return to the same departure point and travel together.

    ·         The winner may be required to present their credit card at check in.

    ·         Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.

    ·         The winner and their travel companion are responsible for ensuring that they have valid travel documentation and any required vaccinations.

    ·         Spending money,  meals, taxes (excluding airline and airport taxes), insurance, transport to and from departure point, transfers, items of a personal nature, in room charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.

    ·         The winner and their travelling companion are responsible for meeting all travel and health requirements for any travel. It is the responsibility of the winner and their travelling companion to check with all government health authorities regarding travel requirements and eligibility. Any fines, penalties, expenditure or inability to travel as a consequence of not meeting such requirements are the sole responsibility of the winner and their travelling companion. 

    ·         The Promoter makes no representation as to the safety, conditions or other issues that may exist at any of the destinations or events forming part of the prize. It is the sole responsibility of winner to check government advisories and/or conditions regarding the safety and situation of any such destinations.

    ·         If the prize cannot be provided as intended, including due to any COVID 19 related restrictions or guidelines, the Promoter reserves the right to award an alternative prize in lieu.



    Unclaimed prize/s

    Prize claim date: a winner must claim their prize by email and confirm their name, address and chosen show by 5pm (AEDT) on 8/05/2024.

    Unclaimed prize determination: 2pm (AEDT) on 09/05/2024 at the same location as the original draws.

    If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s. Any winners will be notified in writing by email within two business days of determination and will have their name and region of residence published on the Australian Website on 26/05/2024.


    Collection and use of your personal information

    If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

    When an entrant becomes a Royal Canin breeders club member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a breeders club member. See www.mars.com/privacy. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Breeder Club membership by following the links at https://breeder.royalcanin.com/login

    All information entrants provide, full name, email address and phone number(“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, and may be disclosed to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

    The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:

    (a)              how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

    (b)              how to complain about a privacy breach and how the Promoter will deal with such a complaint.

    Permit numbers

     

    Authorised under:

    Permit No ACT TP 23/02719

    SA Licence No. T23/2087

     

     

    1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

    Entry

    2                 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase / Task your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

    Prizes

    3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

    4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

    5                 The Prizes will be drawn randomly by chance and skill plays no part in determining the winners.

    General

    6                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

    7                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

    8                 You must not:

    (a)           tamper with the entry process;

    (b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

    (c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

    (d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

    (e)           breach any law; or

    (f)            behave in a way that is otherwise inappropriate. 

    9                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

    10               If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

    11               Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

    12               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

    13               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

    14               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

    15               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

     

    Liability

    16               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

    17               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

    18               This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta and Twitter.  You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

    19               By entering this promotion, you agree to:

    (a)           fully release and hold Meta harmless from liability, and

    (b)           acknowledge that the promotion is in no way sponsored, endorsed, administered by, or associated with Meta.