Competitions and Promotions
Pet Nutrition Advisor Program T&Cs: First 20 Nurses to complete Foundation and Advanced modules WIN $100 Prezzee Gift Card.
TERMS AND CONDITIONS
- The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”).
- Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions.Any entry not complying with these Terms and Conditions is invalid.
WHO CAN PARTICIPATE
- Entry is open to veterinary nurses and veterinary technicians who are residents of Australia or New Zealand and aged 18 years or older (“Eligible Entrants”).
- Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
- the competition or development of the competition; and
- the manufacture or distribution of the Promoter's products.
- By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.
COMPETITION PERIOD
- The competition commences at 9:00am AEST/11:00am NZST on 30/04/25 and concludes at 6.00pm AEST/8:00pm NZST on 30/07/25 (“Competition Period”).
HOW TO ENTER
- To enter, Eligible Entrants must, during the Competition Period:
- Login or register for Royal Canin Academy;
- Enrol in the Pet Nutrition Advisor Program; and
- Complete both Foundation and Advanced modules (a total of 10.5 hours).
- Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
- The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin Academy Modules.
DRAW & PRIZES
- The first twenty (20) Eligible Entrants in Australia to complete the entry requirements during the Competition Period will win an AUD$100 Prezzee eGift Card.
- The first twenty (20) Eligible Entrants in New Zealand to complete the entry requirements during the Competition Period will win an NZD$100 Prezzee eGift Card.
- The total prize pool is valued at up to $2,000 AUD in Australia and $2,000 NZD in New Zealand.
- Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash.Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.
- Entrants are restricted to winning only one prize per person.
WINNER NOTIFICATION, VERIFICATION & DELIVERY
- Provisional prize winners will be contacted by the email address provided in Royal Canin Academy by 01/08/25. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize.Entrants and provisional prize winners may be required to:
- respond to the email to claim their prize, and/or
- provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,
to verify that the relevant entry is valid (“Prize Claim Requirements”).
- If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim may be deemed invalid at the Promoter’s discretion.Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
- Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winners will have their prize sent digitally to their nominated email address. Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way.
RE-DRAW (IF ANY)
- If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 9:00am AEST/11:00am NZST on 05/09/25, the relevant entry/ies will be discarded. The Promoter will select the Eligible Entrant who was next to complete the entry requirements (in Australia or New Zealand as relevant) during the Competition Period on 05/09/25 to receive a prize.
- The new provisional winner/s (if any) will be notified via email by 9:00am AEST/11:00am NZST on 08/09/25.
GENERAL
- Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter.The Promoter is not liable for any problems with communications networks.You are responsible for your own costs associated with entering.If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
- Prizes must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
- All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.
- Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (NZ) (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Competition and Consumer Act 2010 (Cth) or the Consumer Guarantees Act 1993 (NZ) (as applicable) regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.
- Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.
- The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
- By entering, entrants request that their full address not be published.
- The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize.If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
- Personal information provided by entrants will be collected by the Promoter to the extent necessary to administer the competition and to provide marketing materials to entrants who opt-in to receive marketing materials from the Promoter. Personal information of entrants who opt-in to receive marketing materials from the Promoter will be stored on the Promoter’s database and the Promoter will use this information for future marketing purposes regarding its products, including contacting the entrants electronically. Entrants may change their privacy preferences or opt-out of receiving future marketing materials at any time by submitting their request via this dedicated webform. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and will handle personal information in accordance with its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other applicable privacy laws and how such complaints will be dealt with. The Promoter may disclose the entrant’s personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this competition. If the entrant does not provide their personal information as requested they may be ineligible to claim a prize in the competition.
- Entrants must not:
- tamper with the entry process;
- engage in any conduct that may jeopardise the fair and proper conduct of the competition;
- act in a disruptive, annoying, threatening, abusive or harassing manner;
- do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
- breach any law; or
- behave in a way that is otherwise inappropriate.
- The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.
- If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
- The Promoter is not responsible for any tax implications arising from you winning a prize.You should seek independent financial advice.If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
- If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.
- These Terms and Conditions are governed by the laws of Australia.
TERMS AND CONDITIONS
WHO CAN PARTICIPATE
COMPETITION PERIOD
HOW TO ENTER
Multiple entries are not permitted.
DRAW & PRIZES
WINNER NOTIFICATION, VERIFICATION & DELIVERY
to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
RE-DRAW (IF ANY)
GENERAL
ROYAL CANIN® Free Wet Diet Gift with Qualifying Purchase 2025
Terms and Conditions
Promoter |
Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. |
Promotional Period |
12.01am (AEDT) 01/04/2025 to 11.59pm (AEST) on 30/04/2025. |
Who can enter? |
Australian or New Zealand residents who:
Membership of ROYAL CANIN® Breeders Club Program (and, consequently, participation in this promotion) is subject to the terms and conditions which apply to the ROYAL CANIN® Breeders Club Program available at https://www.promos.royalcanin.com.au/breeders/register, as amended from time to time. |
Who can't enter? |
Australian residents who are not members of the Breeders Club on the ROYAL Canin Breeders Club Web Shop or employees (and their immediate families) of the Promoter, Participating Stores (defined below) and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. |
Where will the Promotion run? |
The Promotion will run on Royal Canin Breeders Web Shop https://www.promos.royalcanin.com.au/breeders/signin-or-register |
Qualifying requirements |
To take part in this promotion, you must during the Promotional Period:
Eligible Products include the following Adult Dry Bags: R463033 Mini Adult 15kg, R465496 Medium Adult Expert 19kg and 18175 Maxi Adult 16kg. All other adult diets and other Royal Canin diets are excluded. |
What is the Gift with Purchase? |
R459787 12x195g Mini Adult Cans, R459922 12x410g Medium Adult Cans and R460178 12x410g Maxi Adult Cans. You will receive 1 x12 pack of wet cans [ML1][LM2](Gift) for the corresponding Eligible Product size (while stocks last) for every 2 of the same Eligible Products [ML3]purchased in one transaction accordance with the qualifying requirements (Qualifying Purchase). For example, you can purchase a total of 4 Eligible Products in one transaction and receive 2 Gifts, provided that each group of 2 products are the same. |
How many times can I enter? |
You can take part in this Promotion more than once and at any time between the Promotional Period by making a Qualifying Purchase and fulfilling the qualifying requirements (While stocks last).[ML4][LM5]
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Gift with Qualifying Purchase Value |
The value of each Gift: R459787 12x195g Mini Adult Cans $32.10 R459922 12x410g Medium Adult Cans $46.40 R460178 12x410g Maxi Adult Cans $46.40 |
How to claim this Gift? |
There is no need to claim the Gift as the cans will be automatically added to your shopping cart online at the Royal Canin Breeders Web Shop. |
Collection and use of your personal information |
When an entrant becomes a Royal Canin Breeders Club member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a Royal Canin Breeders Club member. Seewww.mars.com/privacy.Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Breeder Club membership by following the links athttps://breeder.royalcanin.com/login The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and will handle personal information in accordance with its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other applicable privacy laws and how such complaints will be dealt with. The Promoter may disclose the claimants’ Personal Information to third parties including its contractors and agents, suppliers and service providers to assist in conducting this Promotion. If the entrant does not provide their Personal Information as requested to become a Royal Canin Breeders Club member, they will be ineligible to claim a Gift in this Promotion.
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These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.
Entry
a) Your entry must be received during the Promotional Period and will be deemed to be received only when received by the Promoter. If you return a ROYAL CANIN® product your credit may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks.
Gifts
b) Gift and all elements of gift must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Gift/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.
c) The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the gift.
General
d) Any failure by you to comply with the conditions imposed by the gift supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the gift supplier(s).
e) If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entry (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
f) This Promotion is also valid with the Web shop 15% off Promotions on select Adult Wet and Dry Bags that will be running in the same month, subject to separate T&Cs including minimum order 15kg and only available on largest size available. While stocks last only.[ML6][BS7][ML8]
h) You must not:
• tamper with the entry process;
• engage in any conduct that may jeopardise the fair and proper conduct of the promotion;
• act in a disruptive, annoying, threatening, abusive or harassing manner;
• do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this promotion;
• breach any law; or behave in a way that is otherwise inappropriate.
i) The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
j) If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this promotion is final.
k) Without limiting any other term of these Terms and Conditions, all gifts (and elements of gifts) must be taken as and when specified or will be forfeited with no replacement. The gift values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in gift value. You agree that if the gift (or element of a gift, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.
l) By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.
m) If this promotion cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the promotion or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.
n) The Promoter is not responsible for any tax implications arising from you receiving a gift. You should seek independent financial advice.
o) The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
p) The Promoter and the agencies and companies associated with this promotion are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this promotion or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
q) Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this promotion are not liable for any loss of, damage to or delay in delivery of gifts, or for any damage that occurs to displayed gift (where relevant). Unless otherwise specified, gift will only be delivered to addresses in Australia.
r) By entering this promotion, entrants acknowledge that this promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta. Entrants provide their information to the Promoter and not to any social media platform. Entrants completely release any relevant social media platforms from any and all liability.
ENTER TO GO IN THE DRAW TO WIN 1 of 3 FREE FEEDING PRIZES
TERMS AND CONDITIONS
- The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”).
- Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions.Any entry not complying with these Terms and Conditions is invalid.
WHO CAN PARTICIPATE
- Entry is open to veterinary nurses and veterinary technicians who are residents of Australia or New Zealand and aged 18 years or older (“Eligible Entrants”).
- Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
- the competition or development of the competition; and
- the manufacture or distribution of the Promoter's products.
- By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.
COMPETITION PERIOD
- The competition commences at 10:00 AEDT on 18/03/25 and concludes at 6.00pm AEST on 15/04/25 (“Competition Period”).
HOW TO ENTER
- To enter, Eligible Entrants must, during the Competition Period:
- Access the feedback survey by scanning the QR code at the Start of Life Workshop event, either scanning from the screen, name tag or lecture booklet; and
- Fully complete the Royal Canin Start of Life Workshop Feedback form including providing all requested information to enter the competition (including their name and email address).
Multiple entries are not permitted.
- Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
- The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin Start of Life Workshop feedback form.
DRAW & PRIZES
- A random electronic draw will be conducted, commencing at 10:0am AEST on 16/04/25 at Royal Canin Head Office Tower One, Collins Square, Level 23/727 Collins St, Docklands VIC 3008 (“Draw Location”).
- The first three (3) valid entries drawn from the entries received during the Competition Period will win a prize.
- Each winner will receive a prize of three (3) months’ worth of food for one cat or one dog with the appropriate Royal Canin diet (up to the value of $720AUD).
The quantity defined as 3 months’ supply is determined by the recommended feeding guide relevant to the Royal Canin diet product and the size of the winner’s cat or dog, as prescribed on the back of the relevant product pack. The Promoter will liaise with the winners to ensure the correct products and quantities are provided.
- The total prize pool is valued at up to $2,160 AUD.
- Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash.Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.
- Entrants are restricted to winning only one prize per person.
WINNER NOTIFICATION, VERIFICATION & DELIVERY
- Provisional prize winners will be contacted by the email address provided in the survey by 17/04/25. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize.Entrants and provisional prize winners may be required to:
- respond to the email to claim their prize, including providing a valid delivery address; and
- provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,
to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
- Prize winners will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 23/04/25 for a period of 28 days.
- Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner.Prize winners will have their prize sent to their nominated address.Winners will have their prize sent all at once (i.e. the full three (3) months’ food supply). Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way.
RE-DRAW (IF ANY)
- If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST on 30/04/25, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 11.30am AEST on 01/05/25 at the Draw Location.
- The re-draw winner/s (if any) will be notified via email on 01/05/25 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 08/05/25 for a period of 28 days.
- If any prize remains un-won at the end of this competition, or if a prize winner cannot be found, that information will be published on https://www.royalcanin.com/au/competition-terms on 08/05/25.
GENERAL
- Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter.The Promoter is not liable for any problems with communications networks.You are responsible for your own costs associated with entering.If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
- Prizes must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
- All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.
- Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (NZ) (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Competition and Consumer Act 2010 (Cth) or the Consumer Guarantees Act 1993 (NZ) (as applicable) regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.
- Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.
- The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
- By entering, entrants request that their full address not be published.
- The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize.If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
- Personal information provided by entrants will be collected by the Promoter to the extent necessary to administer the competition and to provide marketing materials to entrants who opt-in to receive marketing materials from the Promoter. Personal information of entrants who opt-in to receive marketing materials from the Promoter will be stored on the Promoter’s database and the Promoter will use this information for future marketing purposes regarding its products, including contacting the entrants electronically. Entrants may change their privacy preferences or opt-out of receiving future marketing materials at any time by using the unsubscribe link in emails. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and will handle personal information in accordance with its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other applicable privacy laws and how such complaints will be dealt with. The Promoter may disclose the claimants’ personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this competition. If the entrant does not provide their personal information as requested they may be ineligible to claim a prize in the competition.
- Entrants must not:
- tamper with the entry process;
- engage in any conduct that may jeopardise the fair and proper conduct of the competition;
- act in a disruptive, annoying, threatening, abusive or harassing manner;
- do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
- breach any law; or
- behave in a way that is otherwise inappropriate.
- The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.
- If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
- The Promoter is not responsible for any tax implications arising from you winning a prize.You should seek independent financial advice.If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
- If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.
- These Terms and Conditions are governed by the laws of Australia.
Terms and Conditions
Promoter |
Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. |
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Competition Period |
12.01am (AEDT) 01/02/2025 to 11.59pm (AEDT) on 28/02/2025. |
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Who can enter? |
Only Australian & New Zealand residents who:
Membership of ROYAL CANIN® Breeders Club Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the ROYAL CANIN® Breeders Club Program available, for AU res at https://www.promos.royalcanin.com.au/breeders/register and NZ res at https://www.promos.royalcanin.co.nz/breeders/register, as amended from time to time. |
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Who can't enter? |
Directors, officers, management and employees (and their immediate families) of:
"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. |
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Where will the competition run? |
The competition will run on Royal Canin Web Shop at https://breeder.royalcanin.com/login (Royal Canin Webshop) |
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Qualifying Purchase/Task |
To gain entry into the Promotion, a breeder must during the Competition Period complete one or more of the following specified activities on the Royal Canin Web Shop. Multiple entries permitted. To get five entries: Complete a specified activity (as set out below) on the Royal Canin Breeders Club Platform (access via the Royal Canin Webshop link). Breeders earn five entries for every litter entered into Royal Start. Breeders earn five entries for each sale email sent to a pet owner in Royal Start. To get ten entries:
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Entry instructions |
A breeder must during the Competition Period:
All valid entries will be automatically recorded via the Royal Canin database and are deemed to be received at the time of receipt into the Royal Canin database. |
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How many winners will there be and how will they be chosen? |
This is a game of chance. There will be five (5) winners drawn randomly by computerised draws from each country from the New Zealand and Australian entries. The draw will be conducted, on 11th March 2025 and the first 5 valid entries drawn for each country will win one prize. The draws will be held at 2pm (NZDT) at Farrimond Ltd, 7 Abbey St, Newton, Auckland, New Zealand as follows:
The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants). |
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What can I win? |
There are ten (10) prizes available. Each Prize consists of:
Each Prize is valued at up to AUD $500 (incl. GST). |
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Total prize pool |
The total prize pool valued at AUD$2500 & NZD$2500. |
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How many times can I enter? |
You can enter multiple times by completing each Qualifying Task more than once, subject to any conditions of entry as set out above. Each entry must be submitted separately in accordance with these Terms and Conditions. Max 1 prize/person.[ML3][LM4] |
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How and when will the winner/s be informed? |
Winners will be notified in writing by email or phone ([email protected]) within two business days of the Draw. Winners will also have their name and region of residence published on the Royal Canin Website on 17/03/2024 for a period of 28 days. |
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Required Verification/ |
If requested by the Promoter, you must produce within the timeframe requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the competition and claim a prize (if won), including compliance with these Terms and Conditions. If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the relevant entry/ies will be deemed invalid. Entrants can only enter this competition using their own Royal Canin breeders club membership. Entrants who enter using multiple aliases will be disqualified. A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction. |
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Prize Terms |
As per conditions of entry. Prizes are not transferable & cannot be converted to cash.
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Unclaimed prize/s |
Prize claim date: a winner must claim their prize by email and confirm their name, address and chosen show by 5pm (AEST) on 11/04/2025. Unclaimed prize determination: 2pm (AEST) on 12/04/2025 at the same location as the original draws. If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s. Any winners will be notified in writing by email within two business days of determination and will have their name and region of residence published on the Australian Website on 19/05/2025. |
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Collection and use of your personal information |
If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity. When an entrant becomes a Royal Canin breeders club member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin-related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a breeders club member. See www.mars.com/privacy. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Breeder Club membership by following the links at https://breeder.royalcanin.com/login All information entrants provide, full name, email address and phone number(“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, and may be disclosed to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:
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- 1These Terms and Conditions incorporate and must be read together with the details outlined in the table above.Information about prizes and how to enter forms part of these Terms and Conditions.By entering, you accept these Terms and Conditions.
Entry
Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase / Task your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
Prizes
- 1Prize and all elements of the prize must be taken as is and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.
- 2The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.
- 3The Prizes will be drawn randomly by chance and skill plays no part in determining the winners.
General
- 4Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).
- 5If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
- 6You must not:
- tamper with the entry process;
- engage in any conduct that may jeopardise the fair and proper conduct of the competition;
- act in a disruptive, annoying, threatening, abusive or harassing manner;
- do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
- breach any law; or
- behave in a way that is otherwise inappropriate.
- 7The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
- 8If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.
- 9Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.
- 10By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.
- 11If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.
- 12The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice.
- 13The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
Liability
- 14Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
- 15Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.
- 16This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta and Twitter.You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.
- 17By entering this promotion, you agree to:
- fully release and hold Meta harmless from liability, and
- acknowledge that the promotion is in no way sponsored, endorsed, administered by, or associated with Meta.
TERMS AND CONDITIONS
- The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”)
- Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.
WHO CAN PARTICIPATE
- Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia or New Zealand and aged 18 years or older (“Eligible Entrants”).
- Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
- the competition or development of the competition; and
- the manufacture or distribution of the Promoter's products.
- By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.
COMPETITION PERIOD
- The competition commences at 5:30pm AEST on 12/05/25 and concludes at 11:00am on 15/05/25 (“Competition Period”).
HOW TO ENTER
- To enter, Eligible Entrants must, during the Competition Period, participate in the Royal Canin Case Study Game and answer all questions correctly.
To Play:
- Tap the screen to play.
- Input your first name and learn about four Royal Canin Gastrointestinal diets.
- Read four patient case studies and test your knowledge by selecting the best diet to support the patient.
- If you answer all questions correctly, you can enter the draw by filling in the form and providing your email address and phone number.
- Eligible Entrants who answer all questions correctly in the Game and fill in the entry form will go into the draw to win. Only one attempt is permitted. Multiple entries are not permitted.
- Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
DRAW & PRIZES
- A random electronic draw will be conducted, commencing at 9:00am AEST on 14/05/25 and at 11:00am AEST on 15/05/25 at Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. (“Draw Location”).
- The first valid entry drawn from the entries received during the Competition Period will win a prize. There will be two (2) winners during the Competition Period.
- Each winner will receive a prize of (1) Apple Watch SE (black, 40mm, GPS, Band 6) valued at up to $399 AUD. (Apple are not a participant or a sponsor of this promotion)
- The total prize pool is valued at up to $798 AUD.
- Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.
WINNER NOTIFICATION, VERIFICATION & DELIVERY
- The first provisional prize winner will be contacted by the email address or mobile number provided in the Game by 9:30am AEST on 14/05/25 and the second provisional winner will be contacted by 11:30am on 15/05/25. The provisional prize winners will receive an email and/or text message confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize. Entrants and provisional prize winners may be required to:
- respond to the email or phone call to claim their prize; and
- provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,
to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
- The prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 23/05/25 for a period of 28 days.
- Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will be contacted at the end of the conference to collect their prize. If a prize winner is unable to collect, they will have their prize sent to their nominated address. Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way. Please allow up to 28 days for delivery of your prize.
RE-DRAW (IF ANY)
- If a provisional prize winner fails to satisfy the Prize Claim Requirements (or if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST on 30/05/25, the relevant entry/ies will be discarded and the Promoter will conduct a redraw at 11.30am AEST on 30/05/25 at the Draw Location.
- The re-draw winner/s (if any) will be notified via email or by phone on 30/05/25 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 6/06/25 for a period of 28 days.
GENERAL
- Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
- Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
- All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.
- Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Competition and Consumer Act 2010 (Cth) or the Consumer Guarantees Act 1993 (as applicable) regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.
- Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.
- The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
- By entering, entrants request that their full address not be published.
- The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
- Personal information provided by entrants will be collected by the Promoter to the extent necessary to administer the competition and to provide marketing materials to entrants who opt-in to receive marketing materials from the Promoter. Personal information of entrants who opt-in to receive marketing materials from the Promoter will be stored on the Promoter’s database and the Promoter will use this information for future marketing purposes regarding its products, including contacting the entrants electronically. Entrants may change their privacy preferences or opt-out of receiving future marketing materials at any time by using the unsubscribe link in emails. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and will handle personal information in accordance with its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other applicable privacy laws and how such complaints will be dealt with. The Promoter may disclose the claimants’ personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this competition. If the entrant does not provide their personal information as requested they may be ineligible to claim a prize in the competition.
- Entrants must not:
- tamper with the entry process;
- engage in any conduct that may jeopardise the fair and proper conduct of the competition;
- act in a disruptive, annoying, threatening, abusive or harassing manner;
- do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
- breach any law; or
- behave in a way that is otherwise inappropriate.
- The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.
- If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.
- The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
- If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.
- These Terms and Conditions are governed by the laws of Australia, as applicable.
Terms and Conditions
Promoter |
These terms and conditions govern the Royal Canin ANZ - Zoos Victoria Giveaway. The competition promoters are Royal Canin Australia. NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 & Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. (“Promoters”) |
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Competition Period |
Entries into the Competition open on (29/01/25) and close at 12:00pm AEST on (5/02/25) |
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Who can enter? |
Only Australian & New Zealand residents who:
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Who can't enter? |
Directors, officers, management and employees (and their immediate families) of:
"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. |
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Where will the Giveaway run? |
The Giveaway will be run via the Royal Canin Instagram account – @royalcaninanz This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. |
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To Enter |
To enter, during the Competition Period, entrants must complete the following steps:
Comment their favourite animal to see at the zoo. |
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How many winners will there be and how will they be chosen? |
There will be five (5) winners drawn. Judges will choose the winning post & story. Winners will be contacted via Instagram DM to confirm this and collect their details for the prize. The closing date for submissions is 5th February 2025. All submissions received after this time will not be eligible. The Organisers cannot be held responsible for posts that do not arrive, due to the entrant’s settings or restrictions placed by their Internet service provider.
The Promoter may select additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants). |
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What can I win? |
There will be a total of five (5) family passes to the zoo given away. A participant to the competition cannot win more than one (1) family pass at a time. |
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How many times can I enter? |
Submissions are not limited to any number. |
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How and when will the winner/s be informed? |
Winners will be notified by Instagram DM within five business days. You agree that if you are a winner you will take part in and cooperate fully with reasonable publicity and to the use of your name and photograph in such publicity, for example, the publication of your Instagram post with your name on our website and Royal Canin Instagram Page. |
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Entry Terms |
By submitting your entry to the Royal Canin Royal Canin ANZ World Vet day Giveaway, each entrant confirms and warrants that:
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Unclaimed prize/s |
Prize claim date: a winner must claim their prize by email and confirm their name, address and chosen show by 5pm (AEDT) on 12/02/2025. If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s. |
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Collection and use of your personal information |
All information entrants provide, full name, Instagram handle (“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, & to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:
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Schedule |
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Promotion: |
Royal Canin Online CP Promotion |
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Promoter: |
Royal Canin Australia Pty Ltd ABN 88 092 020 178, Level 23, 727 Collins Street, Melbourne, VIC 3000, Australia. Ph: 1300 301 420. |
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Promotional Period: |
Start date: 23/09/24 at 09:00 am AEST End date: 02/11/24 at 11:59 pm AEDT |
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Eligible entrants: |
Entry is only open to Australian and New Zealand residents who are 18 years and over. |
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How to Enter: |
To enter the Promotion, the entrant must, during the Promotional Period, visithttps://www.promos.royalcanin.com.au/incredibly-unique (for Australian residents) or https://www.promos.royalcanin.co.nz/incredibly-unique (for New Zealand residents), follow the prompts to the Promotion entry page; and fully complete and submit the online entry form with their personal details (first name, last name, email address and state/territory of residence) and an answer to the following question: "In 25 words or less, describe what makes your pet unique". |
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Entries permitted: |
Only one (1) eligible entry per person will be accepted. By completing the entry method, the entrant will receive one (1) entry. |
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Total Prize Pool: |
Up to AUD $6,500.00/NZD $6,000.00 |
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Prize Conditions: |
The Promoter will contact the winner via email to request information about their pet and determine the most suitable diet from Royal Canins full range (wet and dry diets) including retail. Based on the pet’s needs and the winner’s preferences, the Promoter will send a year's supply of Royal Canin to the winner (up to the value of $4,000, as determined by the Promoter in its absolute discretion).
General Voucher Terms: Any ancillary costs associated with redeeming a voucher are not included. Any unused balance of a voucher will not be awarded as cash. Redemption of a voucher is subject to any terms and conditions of the issuer including those specified on the voucher. Full AirBnb voucher terms and conditions are available at https://www.airbnb.co.nz/help/article/3106 (NZ) and https://www.airbnb.com.au/help/article/3106 (AU).
MadPaws Voucher Terms: Mad Paws $500 credit applies only to Pet Sitting Services (Pet Hosting, Pet Sitting, Pet Daycare, and House Visits). Credit available from the 1st of November 2024 to the 31st of December 2025. Limited to one Mad Paws account. Credit cannot be used with any other offer, and cannot be transferred or redeemed for cash. |
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Winner notification: |
The winners will be contacted by email within seven (7) business days of the judging. |
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Unclaimed Prizes: |
In the event of an unclaimed prize, the Promoter may at its discretion assign the prize to the entry judged the next best entry, conduct a further judging to award the prize, or withdraw the prize unawarded. The Promoter is under no obligation to award any unclaimed prize. |
- The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
- The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
- Valid and eligible entries will be accepted during the Promotional Period.
- Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
- Judging:
- The winner will be determined by representatives of the Promoter on 04/11/24. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the answer provided to the promotional question.
- The best valid entry, as determined by the judges, will win the prize specified in the Schedule above.
- The judges may select additional reserve entries which they determine to be the next best, and record them in order, in case of an invalid entry or ineligible entrant.
- The winners will be determined by skill. Chance plays no part in determining the winners. The judges' decision is final and binding and no correspondence will be entered into.
- The winner will be determined by representatives of the Promoter on 04/11/24. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the answer provided to the promotional question.
- All reasonable attempts will be made to contact the winner.
- If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
- The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
- No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
- If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification.
- No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
- The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
- Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter will handle personal information in accordance with its privacy policy which is located at https://www.https://www.findroyalcanin.com/pages/privacy-policy?srsltid=AfmBOorLxK5D3QdfNMZv7o7J2x2SfpeXBp8J2xaDD74zLMY6DJ6O88wQ. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion.
- The Promoter reserves the right to refuse to allow the winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that the winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that the winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
- If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
- Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Consumer Guarantees Act 1993 (NZ) and/or Fair Trading Act 1986 (NZ) and the Competition and Consumer Act 2010 (Cth).
- If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize.
- The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that the winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
- The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
- The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
- The winner will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
- The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
- Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
Royal Canin Online CP
Frequently Asked Questions
WHEN IS THE PROMOTIONAL PERIOD?
The promotion period commences 09:00 am AEST Monday 23rd September 2024 until 11.59 pm AEDT on Saturday 2nd November.
HOW OLD DO I HAVE TO BE TO ENTER?
Entrants need to be 18+ to enter.
DO I NEED TO BE AN AUSTRALIAN RESIDENT TO ENTER THIS PROMOTION?
No, the promotion is open to both Australian and New Zealand residents.
HOW DO I ENTER?
To enter the Promotion, the entrant must, during the Promotional Period, visit https://www.promos.royalcanin.com.au/incredibly-unique (for Australian residents) or https://www.promos.royalcanin.co.nz/incredibly-unique (for New Zealand residents), follow the prompts to the Promotion entry page; and fully complete and submit the online entry form with their personal details (first name, last name, email address and state/territory of residence) and an answer to the following question: "In 25 words or less, describe what makes your pet unique".
DO I NEED TO PURCHASE ANY PRODUCTS TO ENTER?
No, you do not need to purchase any products to enter.
DO I NEED TO KEEP MY RECEIPT?
As no product purchase is needed, this is not required.
WHAT ARE THE PRIZES?
There is only 1 major prize available for the is campaign, with both Australian and New Zealand entries being judged for the major prize.
Australia.
- A year’s supply of Royal Canin up to the value of $4000 (AUD)
- A $2,000 Airbnb Voucher (AUD)
- A $5000 Madpaws voucher redemption for Pet sitting services only.
New Zealand.
- A year’s supply of Royal Canin up to the value of $4000 (AUD)
- A $2,000 Airbnb Voucher (AUD)
HOW MANY TIMES CAN I ENTER?
- Only one (1) eligible entry per person will be accepted.By completing the entry method, the entrant will receive one (1) entry.
HOW DO I WIN?
All entrants will be judged on their response to the 25 word or less questions with the best response being deemed the winner by the judging panel. The winner will be contacted within 7 days of the campaign end via your nominated email and will need to respond to that email to claim your prize.
- The winner will be determined by representatives of the Promoter on 04/11/24. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the answer provided to the promotional question.
- The best valid entry, as determined by the judges, will win the prize specified in the Schedule above.
- The judges may select additional reserve entries which they determine to be the next best, and record them in order, in case of an invalid entry or ineligible entrant.
- The winners will be determined by skill. Chance plays no part in determining the winners. The judges' decision is final, and binding and no correspondence will be entered into.
WHAT ARE THE PRIZE TERMS?
The Promoter will contact the winner via email to request information about their pet and determine the most suitable diet from Royal Canin’s full range (wet and dry diets) including retail. Based on the pet’s needs and the winner’s preferences, the Promoter will send a year's supply of Royal Canin to the winner (up to the value of $4,000, as determined by the Promoter in its absolute discretion).
General Voucher Terms:
ancillary costs associated with redeeming a voucher are not included. Any unused balance of a voucher will not be awarded as cash. Redemption of a voucher is subject to any terms and conditions of the issuer including those specified on the voucher. Full AirBnb voucher terms and
conditions are available at https://www.airbnb.co.nz/help/article/3106 (NZ) and https://www.airbnb.com.au/help/article/3106 (AU).
MadPaws Voucher Terms:
Mad Paws $500 credit applies only to Pet Sitting Services (Pet Hosting, Pet Sitting, Pet Daycare, and House Visits). Credit available from the 1st of November 2024 to the 31st of December 2025. Limited to one Mad Paws account. Credit cannot be used with any other offer, and cannot be transferred or redeemed for cash.
WHEN DO I NEED TO CLAIM MY PRIZE?
The prize must be claimed by 2:00pm AEDT on Monday 9th December 2024.
WHEN IS THE UNCLAIMED DRAW HELD?
No unclaimed prize draw will be held for the promotion.
WHERE ARE THE TERMS AND CONDITIONS?
You can find these here www.royal
WHAT HAPPENS TO MY PERSONAL DETAILS?
Please refer to the privacy policy here for more details.
WHO CAN I CONTACT ABOUT ANY FURTHER QUESTIONS RELATING TO THE PROMOTION?
You can contact us here with any questions you may have. We will aim to respond to your question within two business days.
TERMS AND CONDITIONS
- Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions.Any entry not complying with these Terms and Conditions is invalid.
WHO CAN PARTICIPATE
- Entry is open to residents of Australia aged 18 years or older (“Eligible Entrants”).
- Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
- the competition or development of the competition; and
- the manufacture or distribution of the Promoter's products.
- By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.
COMPETITION PERIOD
- The competition commences at 6.00am AEST on 26/05/24 and concludes at 11.59pm on 26/05/24 (“Competition Period”).
HOW TO ENTER
- To enter, Eligible Entrants must, enter the competition during the Competition Period by:
- Clicking the link in the survey sent to them either by the Promoter, or RSPCA (the Royal Society for the Prevention of Cruelty to Animals), and
fully complete the Royal Canin & RSPCA Million Paws Walk 2024 Giveaway: 6-Months Free Feeding Survey, including providing all requested information.
Multiple entries are not permitted.
- Clicking the link in the survey sent to them either by the Promoter, or RSPCA (the Royal Society for the Prevention of Cruelty to Animals), and
- Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
- The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin & RSPCA Million Paws Walk 2024 Giveaway: 6-Months Free Feeding Survey.
DRAW & PRIZES
- A random electronic draw will be conducted, commencing at 2.00pm AEST on 03/06/24.
- The first valid entry drawn from the entries received during the Competition Period will win a prize.
- The winner will receive a prize of six (6) months’ of food for one cat or one dog with the appropriate Royal Canin diet (up to the value of $720AUD).
The quantity defined as “6 months’ supply” is determined by the recommended feeding guide relevant to the Royal Canin diet product and the size of the winner’s cat or dog, as prescribed on the back of the relevant product pack. The Promoter will liaise with the winners to ensure the correct products and quantities are provided.
- Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash.Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.
- Entrants are restricted to winning only one prize per person (excludes SA residents).
WINNER NOTIFICATION, VERIFICATION & DELIVERY
- Provisional prize winners will be contacted by the email provided in the survey by 10/06/24. The prize winner will receive an email confirming that they are the winner, including instructions which they must follow in order to verify their entry and claim their prize.Entrants and provisional prize winners may be required to:
- respond to the email or phone call to claim their prize; and
- provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,
to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
- Prize winners will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 10/06/24 for a period of 28 days.
- Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner.Prize winners will have their prize sent to their nominated address.Winners will have their prize sent all at once (i.e. the full six (6) months’ food supply). Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way.
RE-DRAW (IF ANY)
- If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST on 10/06/24, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 11.30am AEST on 11/06/24.
- The re-draw winner/s (if any) will be notified via email and by phone on 14/06/24 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 17/06/24 for a period of 28 days.
- If any prize remains un-won at the end of this competition, or if a prize winner cannot be found, that information will be published on https://www.royalcanin.com/au/competition-terms on 19/06/24.
GENERAL
- Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter.The Promoter is not liable for any problems with communications networks.You are responsible for your own costs associated with entering.If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
- Prizes must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
- All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.
- Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.
- Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.
- The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
- By entering, entrants request that their full address not be published.
- The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize.If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
- The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter via the survey link provided by the Promoter, or RSPCA. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States.If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results with VCNA, NZVNA and within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:
- how you may access the personal information that is held by us and seek correction of such information; and
- how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with.
- Entrants must not:
- tamper with the entry process;
- engage in any conduct that may jeopardise the fair and proper conduct of the competition;
- act in a disruptive, annoying, threatening, abusive or harassing manner;
- do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
- breach any law; or
- behave in a way that is otherwise inappropriate.
- The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.
- If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
- The Promoter is not responsible for any tax implications arising from you winning a prize.You should seek independent financial advice.If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
- If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.
- This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.You provide your information to the Promoter and not to any social media platform.You completely release any relevant social media platforms from any and all liability.
- The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) and Royal Canin Australia NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 (“Promoter”)
- These Terms and Conditions are governed by the laws of Australia and New Zealand, as applicable.
- Authorised under: ACT Permit No. TP 23/00557
TERMS AND CONDITIONS
1. The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) and Royal Canin Australia NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 (“Promoter”)
2. Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.
WHO CAN PARTICIPATE
3. Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia or New Zealand aged 18 years or older (“Eligible Entrants”).
4. Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
a) the competition or development of the competition; and
b) the manufacture or distribution of the Promoter's products.
5. By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.
COMPETITION PERIOD
6. The competition commences at 8.00am AEDT (10.00am NZDT) on 1/05/24 and concludes at 6.00pm AEDT (8.00pm NZDT) on 15/12/24 (“Competition Period”).
HOW TO ENTER
7. To enter, Eligible Entrants must, enter the competition during the Competition Period by:
a) Clicking the link in the survey sent to them either by the Promoter, the Veterinary Nurses Council of Australia or the New Zealand Veterinary Nursing Association, or
b) clicking the survey link on a social media post by the Promoter, the Veterinary Nurses Council of Australia (VNCA) or the New Zealand Veterinary Nursing Association (NZVNA); and fully complete the Royal Canin, VNCA and NZVNA Vet Nurse/Tech Survey, including providing all requested information.
c) There will be two surveys sent. One in May then one in November. Both are required to be completed to become an Eligible Entrant.
Multiple entries are not permitted.
8. Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
9. The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin, VNCA and NZVNA Vet Nurse/Tech Survey.
DRAW & PRIZES
10. A random electronic draw will be conducted, commencing at 2.00pm AEST (4.00pm NZST) on 16/12/24 at Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. (“Draw Location”).
11. The first valid entry drawn from the entries received during the Competition Period will win a prize.
12. Winner will receive a prize of three (3) months’ supply of food for one pet with the appropriate Royal Canin diet (up to the value of $720AUD) + FREE 3-month subscription of the Emerging Leaders Program for you and your work team (one location of team up to 30 people) from the Lincoln Institute of Veterinary Business, valued at $2,000.
The quantity defined as “3 months’ supply” is determined by the recommended feeding guide relevant to the Royal Canin diet product and the size of the winner’s cat or dog, as prescribed on the back of the relevant product pack. The Promoter will liaise with the winners to ensure the correct products and quantities are provided.
13. The total prize pool is valued at up to $2720AUD.
14. Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged, or redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.
15. Entrants are restricted to winning only one prize per person.
WINNER
NOTIFICATION, VERIFICATION & DELIVERY
16. Provisional prize winners will be contacted by the email provided in the survey by 16/12/24. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize. Entrants and provisional prize winners may be required to:
a) respond to the email or phone call to claim their prize; and
b) provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,
to
verify that the relevant entry is valid (“Prize Claim Requirements”). If
an entrant/provisional prize winner fails to respond or to provide Proof of Identity
by the time and date stipulated by the Promoter, their entry/prize claim will
be deemed invalid at the Promoter’s discretion. Failure by the Promoter to
enforce any of its rights at any stage does not waive those rights.
17. Prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms or https://www.royalcanin.com/nz/competition-terms on 18/12/24 for a period of 28 days.
18. Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will have their prize sent to their nominated address. Winners will have their prize sent all at once (i.e. the full three food supply). Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way. Please allow up to 28 days for delivery of your prize.
RE-DRAW (IF ANY)
19. If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST (1.00pm NZST) on 15/01/25, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 11.30am AEST (1.30pm NZST) on 16/01/25 at the Draw Location.
20. The re-draw winner/s (if any) will be notified via email or by phone on 16/01/25 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms and https://www.royalcanin.com/nz/competition-terms on 18/01/25 for a period of 28 days.
GENERAL
21. Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
22. Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
23. All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.
24. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.
25. Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.
26. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
27. By entering, entrants request that their full address not be published.
28. The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.
29. The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter via the survey link provided by the Promoter, the VNCA or NZVNA. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States. If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results with VCNA, NZVNA and within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:
a) how you may access the personal information that is held by us and seek correction of such information; and
b) how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with.
30. Entrants must not:
a) tamper with the entry process;
b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;
c) act in a disruptive, annoying, threatening, abusive or harassing manner;
d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
e) breach any law; or
f) behave in a way that is otherwise inappropriate.
31. The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.
32. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.
33. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.
34. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.
35. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.
36. These Terms and Conditions are governed by the laws of Australia and New Zealand, as applicable.