Competitions and Promotions

Terms and Conditions

Royal Canin x RSPCA Instagram Giveaway | Australia


Competition starts on the 13th March 2024 and closes on 27th March 2024.

 

 

COMPETITION TERMS AND CONDITIONS

 

  1. This Competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178, of Level 23, 727 Collins Street, Melbourne VIC 3000 (“Promoter”).
  2. Entry to the Competition constitutes acceptance of these Terms and Conditions (“Terms and Conditions").
  3. The Competition is only open to Eligible Entrants. An “Eligible Entrant” is an individual who is:
    1. a resident of Australia aged 18 years or older at the time of entry;
    2. an owner of a dog or cat at the time of entry;
    3. not an employee of the Promoter or any of its related corporations or any of their agencies associated with the Competition; and
    4. is not a spouse, defacto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.
  4. The Competition is advertised online in Australia.


    ENTRY

  5. The Competition opens at 10.00am (AEDT) on Wednesday 11th March 2024 and closes at 11.59pm (AEDT) on Wednesday 27th March 2024 ("Entry Period"). No entries will be accepted after this time.
  6. To enter, an Eligible Entrant must, during the Entry Period;
    1. navigate to the competition post on the Royal Canin Instagram page (@RoyalCaninANZ);
    2. on the promotional post, explain why you love your dog or cat (in 20 words or less);
    3. share the promotional post as an Instagram story and tag @RoyalCaninANZ; and
    4. Follow all three (3) accounts on Instagram: @rspcaaustralia @RoyalCaninANZ and @rspcapetinsurance.
  7. Eligible Entrants must ensure their Instagram account privacy setting is set to public (i.e. not 'private') to be eligible for this Competition.
  8. Entry into the Competition is restricted to one entry per person.
  9. All entries to the Competition may be subject to verification by the Promoter.
  10. Eligible Entrants must ensure that their entry is received by the Promoter during the Entry Period. Entries are deemed to have been received at the time of receipt by the Promoter, and not the time of transmission by an Eligible Entrant. The Promoter takes no responsibility for late or misdirected entries or for any delays or failures in any delivery service, network or equipment.
  11. Any costs associated with entering (including accessing the Promoter’s Instagram page) are the entrant’s responsibility. Any other expenses not identified in these terms that are incurred in connection with the prize will be the sole responsibility of the prize winner. The validity of the prize cannot be extended.
  12. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:
    1. fails to establish their entitlement to enter the Competition to the Promoter's reasonable satisfaction;
    2. fails to produce Proof of Identity or produces items that, in the Promoter's reasonable opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way;
    3. in the Promoter's reasonable opinion, tampers with the entry process or benefits from such tampering; or
    4. in the Promoter's reasonable opinion, submits an entry which is not in accordance with these Terms and Conditions.
  13. An Eligible Entrant may only enter via an Instagram account held in their own name. Entering under a false name/s may invalidate all entries. Multiple entries under different names and/or using different social media accounts may also invalidate all entries of the entrant at the Promoter’s discretion.
  14. Entries must:
    1. be the entrant’s own entry, and must not include content which infringes the rights of any person (including copyright in musical works);
    2. not contain content which is obscene, offensive, malicious, defamatory, discriminatory, indecent, illegal, suggests infringement of any government health standards or guidelines or otherwise objectionable (in the Promoter's opinion);
    3. be suitable for display and publication nationally;
    4. not directly reference any other third party trademarks, names or logos other than the Promoter’s brands; and
    5. not contain any virus or malware or other malicious or inappropriate computer code or material.
  15. Entries that are or include obscene, offensive, defamatory, inappropriate, unsuitable, or infringing content as determined by the Promoter at its sole discretion will be deemed invalid, are not acceptable and not eligible to win.
  16. By entering the Competition and submitting an entry, the Eligible Entrant assigns all copyright and all intellectual property and other rights in the entry to the Promoter as set out in these Terms and Conditions.By submitting an entry, each Eligible Entrant consents to any dealings with the entry that may otherwise infringe their moral rights in the entry.The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public, and communicate the content to the public.It may also allow third parties to do these things.
  17. The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected entries. In addition, the Promoter is not responsible for entries incorrectly completed/submitted or for problems experienced entering the Competition due to technical issues (i.e. computer/phone problems or internet connections).
  18. Entry and continued participation in the Competition is dependent on the Eligible Entrant following and acting in accordance with the Instagram Terms of Use, (http://instagram.com/legal/terms/). This Competition adheres to the terms and conditions set out in the Instagram promotion guidelines which can be found at: http://help.instagram.com/179379842258600. The Competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Instagram. By entering the Competition, each entrant releases Instagram and associated companies from any and all liability to the entrant arising in any way from the conduct of the Competition.All information provided by an entrant is provided to the Promoter and not to Instagram. Any queries, comments or complaints about the Competition must be directed to the Promoter and not Instagram.

     

    PRIZE DETERMINATION AND PRIZES

  19. All entries received during the Entry Period will be reviewed by the Promoter or its chosen representative(s) (“Judges”) at 10am (AEDT) on Tuesday 26th March 2024.
  20. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the material provided on entry (i.e. the photo and the answer to the promotional question).
  21. The best valid entry, as determined by the Judges, will win the prize specified below.
  22. The Promoter may judge additional reserve entries and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed ("Reserve Winner").
  23. Prize: 1 x Annual Policy incorporating a year of free RSPCA Pet Insurance up to the value of (AUD$4,200.00 VALUE) *** for one pet only (either dog or cat), and 1 x year’s supply of Royal Canin Pet Food (wet or dry) (up to the value of AUD$2,400) for one pet (cat or dog).
    ***Cover value is subject to acceptance criteria. Terms, conditions, policy limits (including sub limits) and exclusions may apply. For details on RSPCA Pet Insurance and the cover levels available please visit the prize supplier’s plan page at https://www.rspcapetinsurance.org.au
  24. If RSPCA Pet Insurance policy, selected as part of the prize, does not reach the maximum value, no cash is redeemable for the gap and no further policies are to commence under the prize value. Prize is not transferable, may not be re-sold or assigned, and is subject to availability. The Promoter reserves the right in its sole discretion to substitute any such prize with a prize or item of equal value. If policy is cancelled mid-term, prize is forfeited, and no refund of premiums applies. Prize level of cover available is subject to eligibility. Prize winner takes responsibility to select the insurance policy that suits their requirements.
  25. Prize values are accurate at the date of commencement of the Competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged, or redeemed for cash. Where a prize is unavailable, the Promoter retains the right to substitute the prize with a prize of equal or greater value. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.
  26. The Royal Canin Pet Food portion of the prize will be posted to the winner's Australian residential address within 90 days of their entry being validated.
  27. The winner will be contacted by Royal Canin on Instagram. The winner will be asked to provide their contact details. The insurance company will then contact them directly to offer pet insurance cover for one pet (dog or cat) (in line with the prize: 1x Annual Policy). By entering the Promotion you consent to your details being passed to insurance company and agree to receive emails, post and phone communications from insurance company for the purpose of discussing and providing assistance with your insurance quote and application.

     

    WINNER

  28. The winner must claim their prize by 10am AEST on Thursday 30th May 2024. If any prize is not claimed by 10am AEST on Thursday 30th May 2024, the Promoter will re-award the prize to a Reserve Winner at 1.00pm AEST on Thursday 6th June 2024.
  29. All reasonable attempts will be made to contact the winner.
  30. If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  31. The Promoter’s decisions are final and no correspondence will be entered into.


    GENERAL

  32. The Promoter and its associated agencies and companies associated with this Competition will take no responsibility for the prize being lost or damaged in transit.
  33. If for any reason this Competition is not capable of running as planned, the Promoter reserves the right in its discretion to modify the terms of the Competition including the prizes and these Terms and Conditions. Where it is practical for it to do so, the Promoter will notify entrants of such changes.
  34. Any tax liability arising as a result of accepting any prize is the responsibility of the winner.
  35. Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Competition, the Promoter, businesses involved in determination of winner/s for the Competition, businesses involved in the management of the Competition, any organisation benefiting from the Competition, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  36. Eligible Entrants may be required to provide proof of identity via email, proof of age and proof of residency to verify their entry ("Proof of Identity"). If an entrant/winner fails to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion.
  37. The Promoter and associate agencies associated with this Competition accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this contest and each entrant takes full responsibility for any such claims made in relation to their entry.
  38. By submitting an entry, each Eligible Entrant agrees to assign all rights of the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry in whole or in part or not at all), by way of all media, including, without limitation, posting and promoting their entry (whether in original form or a modified or adapted by the Promoter as permitted under this paragraph) on the Promoter’s newsletters and website without payment to the entrant (of royalties, compensation or otherwise).
  39. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
  40. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Terms and Conditions in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Terms and Conditions or otherwise.
  41. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Competition or accepting or using any prize (or recommendation).For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
  42. Should an entrant’s contact details change during the Entry Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.


    PRIVACY

  43. By entering this Competition, each entrant consents to the Promoter using the entrant’s personal information to administer the Competition and disclosing the entrant’s personal information to organisations that assist the Promoter with administering the Competition and announcing the winner, and to third parties as required by law (including authorities that regulate this Competition). The Promoter collects this personal information for the purposes of your entry into the Competition.This may include disclosures to organisations located in Australia, New Zealand, Hong Kong, France, Singapore and the United States. The Promoter may also use the personal information you give to provide prizes, for consumer care and research purposes, and for other purposes, as described in the privacy policy, located at https://www.mars.com/privacy and https://www.mars.com/privacy-policy-australia. You may be offered the optional opportunity to receive coupons, newsletters, informational materials, marketing communications, or other special promotions, or other offers from the Promoter.
  44. The Promoter may disclose entrants’ personal information to its family of companies, to its vendors and/or service providers. These companies may be based overseas, including in France. The Promoter requires these companies to comply with the Australian privacy laws that apply to an entrant’s personal information.
  45. The winner will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Competition, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

 

ROYAL CANIN® ‘Win A Year’s Supply of Food’ Breeders Club Puppy and Kitten New Owner February Competition 2024

WINNER: A. HODGE, 6014 WA

 

Promoter

Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

Promotional Period

12.01am (AEDT) 01/02/2024 to 11.59pm (AEDT) on 29/02/2024.

Who can enter?

Only Australian and New Zealand residents who:

(a)   are aged 18 or over;

(b)   have purchased a puppy or kitten [ML1][SB2][ML3]from a breeder who is a member of our Breeders Club; and

(c)    are a new member of the ROYAL CANIN® Healthy Pets Club [ML4][SB5][ML6]and have a valid phone number and email address associated with their account.

Membership of ROYAL CANIN® Healthy Pets Club (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the ROYAL CANIN® Healthy Pets Club available at [https://www.promos.royalcanin.com.au/mypuppy/register orhttps://www.promos.royalcanin.com.au/mykitten/register] as amended from time to time. Entrants must consent to the Promoter collecting your Personal Information for future marketing and promotional use in order to sign up as a member of the Healthy Pets Club.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

(a)              the Promoter; and

(b)              the agencies, companies or participating premises associated with this competition.

"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Where will the competition run?

The competition will run online at the ROYAL CANIN® Healthy Pets Club: https://www.promos.royalcanin.com.au/healthy-pets-club/Login

Qualifying requirements

In order to enter the promotion, you must during the Promotional Period:

a)     use your ROYAL CANIN® Healthy Pets Club account to sign up for a free bag of Royal Canin® food and subsequently receive an email from the Promoter containing a 30% off discount voucher (Voucher) eligible to spend on one full priced qualifying ROYAL CANIN® product in the Kitten, Puppy or Junior range at any Royal CANIN® retailer, including Vet Maintenance Diets when following a recommendation by a Veterinarian or Vet Nurse.** Qualifying Products include: Canine Dry, all bag sizes: Boxer Puppy, Bulldog Puppy, Chihuahua Puppy, French Bulldog Puppy, German Shepherd Puppy, Golden Retriever Puppy, Labrador Puppy, Miniature Schnauzer Puppy, Poodle Puppy, Pug Puppy, Rottweiler Puppy, Shih Tzu Puppy, Mini Puppy, Medium Puppy, Maxi Puppy, Giant Puppy, Giant Junior, Mini starter, Medium starter, Maxi starter, Neutered Junior Medium Dog, Neutered Junior Large Dog. Canine Wet: Mini Puppy, Medium Puppy, Maxi Puppy, Starter. Feline Dry, all bag sizes: Maine Coon Kitten, Persian Kitten, Mother & Babycat, Kitten. Feline Wet: Mother & Babycat, Kitten [ML7][SB8][ML9](Qualifying Products); and

b)     purchase a Qualifying Product at any ROYAL CANIN® retailer applying the Voucher and log back into the ROYAL CANIN® Healthy Pets Club platform to submit the details of your place of purchase to gain one entry into the competition. [ML10][SB11][ML12]

**Use of the Voucher is subject to separate terms and conditions which are available at: [https://www.promos.royalcanin.com.au/pkpacks/terms].

How many times can I enter?

You can only gain one entry into the Promotion and multiple entries are NOT permitted.

All qualifying entries will be automatically recorded.

How many winners will there be and how will they be chosen?

There will be 1 draw conducted, from NZ & AU entries received from 1/2/2024 – 29/2/2024. It will be held on 04/3/2024 at 2pm (AEDT) at Royal Canin Australia Pty Ltd, Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

The first valid entry drawn randomly by an automated generator from the entries received during the Promotional Period will win the prize.

The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There is one prize to be won: a year’s supply of the recommended Royal Canin® diet[ML13][SB14][ML15] for your puppy or kitten, wet or dry food  (1 product per month = 12 products total) (Prize). The size of the product supplied will be the maximum size available (large, up to 15kg) in the recommended SKU valued up to AUD $220 RRP (incl GST) per bag. Specialty diet products are excluded.

The Prize cannot be transferred/exchanged/redeemed for cash.

Total prize pool

The total value of the prize pool is up to AUD$2,640 (including GST).

How and when will the winner be informed?

The winner will be notified in writing by email within two business days of determination and published at https://www.royalcanin.com/au/competition-terms by 11/3/2024.

In order to claim the Prize, the winner must reply via email by 11/4/2024 accepting the Prize and provide details of their delivery address.

Unclaimed prize/s

Prize claim date: Before 5pm (AEST) on 11/4/2024.

Unclaimed prize determination: 2pm (AEST) on 12/4/2024 at the same location as the original draws.

If the Prize has not been accepted or claimed by the Prize claim date above or if, after making all reasonable attempts, the Promoter can't reasonably contact a winner (or a winner does not contact the Promoter) by the Prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant Prize to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the Prize. The new winner will be notified in writing by email within two business days of determination.


Collection and use of your personal information

If you are a winner, you agree to take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

Promoter will use the data (Full Name, Email address or Phone number) (“Personal Information”) as per your ROYAL CANIN® Healthy Pets Club account [ML16][SB17][ML18]to assist in conducting this competition draw, communicating with you, for purposes of awarding the Prize & distributing the Prize as required. Your Personal Information may also be disclosed to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

When an entrant becomes a Royal Canin Healthy Pet Club Member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a Healthy Pet Club Member. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Healthy Pet Club portal.

The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy which can be found at www.mars.com/privacy and includes information about:

(a)              how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

(b)              how to complain about a privacy breach and how the Promoter will deal with such a complaint.

 

1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

Entry

2                 Your entry must be received during the Promotional Period and will be deemed to be received only when received by the Promoter. If you return a ROYAL CANIN® product your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

Prizes

3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

General

5                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

6                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry  may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entry (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

7                 You must not:

(a)           tamper with the entry process;

(b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

(d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e)           breach any law; or

(f)            behave in a way that is otherwise inappropriate. 

8                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

9                 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

10               Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

11               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

12               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

13               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

14               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

 

Liability

15               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

16               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

 

 

Royal Canin Breeders Club Competition 2024


Terms and Conditions

 

Promoter

Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.

Competition Period

12.01am (AEDT) 01/02/2024 to 11.59pm (AEDT) on 31/03/2024.

Who can enter?

Only Australian & New Zealand residents who:

(a)              are aged 18 or over; and

(b)              are a current member of the ROYAL CANIN® Breeders Club program and have a valid phone number and email address associated with their account.

Membership of ROYAL CANIN® Breeders Club Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the ROYAL CANIN® Breeders Club Program available at https://www.promos.royalcanin.com.au/breeders/register as amended from time to time.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

(a)              the Promoter;

(b)              the agencies, companies or participating premises associated with this competition’ and

(c)               previous winners in 2019 Breeder Club Competition

"Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

Where will the competition run?

The competition will run on Royal Canin Web Shop. https://breeder.royalcanin.com/login and the Royal Canin Breeder’s Portal https://breeder.royalcanin.com/portal

Qualifying Purchase/Task

To gain entry into the Promotion, a breeder must during the Competition Period complete one or more of the following specified activities on the Royal Canin Web Shop:

To get one entry: purchase 15kg or more (no limit) of any Royal Canin products in one order (1 order = 1 entry). Product orders which are subsequently returned by a breeder may deem each relevant entry invalid as determined by the Promoter in its absolute discretion.

To get one entry: purchase a minimum of one Royal Canin product from the WebShop within the last 6 months to gain access to, and complete one course  on the Royal Canin® Academy Education Platform (access at (https://academy.royalcanin.com/)). For every course completed, Breeders will gain 1 entry. Breeders only need to purchase a minimum of one product within the last 6 months in order to access the Royal Canin Academy Education Platform but can complete multiple courses to gain multiple entries.  

To get two entries: complete a specified activity (as set out below) on the Royal Start Breeder Management PlatformRoyal Start | Royal Canin

Earn two entries for every specified activity below that a breeder completes: 1) Enter a minimum of two different pets into Royal Start. 2) Every litter entered into Royal Start. 3) Every sale email sent to new pet owners

To get three entries: For every new pet owner who is provided a Welcome Pack by the Breeder and who follows the instructions on the Welcome Pack to sign up fo the first time to receive a free bag and voucher in the Healthy Pets Club via thePuppy and Kitten Pack Process - Breeders - Royal Canin, the Breeder will receive three entries.

To get five entries: recommending a new and eligible Breeder to the Royal Canin® Breeders Club and have the referred Breeder successfully sign up as set out with the conditions below. Referred Breeders must sign up via https://www.promos.royalcanin.com.au/breeders/register and meet the membership requirements of the Royal Canin Breeders Club to have their account activated. The referred breeder must select the ‘Recommended by another Breeder’ under the ‘Where did you hear about Royal Canin’ on the signup form and clearly state the referring breeders name in the ‘Breeder Name’ box.

 

Entry instructions

A breeder must during the Competition Period:

(a)              make a Qualifying Purchase from the Royal Canin Webshop; OR

(b)              Complete a Qualifying Task on the Royal Canin Webshop or Royal Canin Breeders Portal.

All valid entries will be automatically  recorded via the Royal Canin database and are deemed to be received at the time of receipt into the Royal Canin database.

How many winners will there be and how will they be chosen?

This is a game of chance. There will be one(1) winner drawn randomly by computerised draw from each country from the New Zealand and Australian entries. The two(2) draws will be conducted, on 8th April 2024 and the first one valid entry drawn for each country will win one prize.

The draws will be held at 2pm (AEDT) at Farrimond Ltd, Level 1, 5 Eglon Street, Parnell, Auckland, New Zealand as follows:

 

 

 

Draw Dates

Draw Period

Number of Draws/Winners

8/4/2024

 

All entries received during the Competition Period.

 

2

The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are two(2) prizes available.

Each Prize consists of:

·         Two (2) Return Economy Flights provided by FCM Travel for two (2) people from the winner’s nearest capital city to a select overseas Royal Canin Sponsored Event (Event) or visit Royal Canin Campus in France;  

·         Accommodation for the duration of the Event provided by FCM Travel; and

·         2000 Breeder Reward Points.

·         Any additional costs, including costs for transfers are not included.

Each Prize is valued at up to AUD $10,000 (including GST) depending on date, event selected and point of departure.

Eligible Events are: AKC Nationals in Orlando Florida 2024, World Cat Show Oslofjord 2024 or Crufts in Birmingham 2025 or a visit to the Royal Canin® campus in France.

Total prize pool

The total prize pool is up to AUD $20,000 including GST).

How many times can I enter?

You can enter multiple times by completing each Qualifying Purchase or Task more than once, subject to any conditions of entry as set out above.. Each entry must be submitted separately in accordance with these Terms and Conditions.

How and when will the winner/s be informed?

Winners will be notified in writing by email ([email protected]) within two business days of the Draw.

Winners will also have their name and region of residence published on the Royal Canin Website on 15/04/2023 for a period of 28 days.

Required Verification/
Proof of Purchase

If requested by the Promoter, you must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the competition and claim a prize (if won), including compliance with these Terms and Conditions.

If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the relevant entry/ies will be deemed invalid.

Entrants can only enter this competition using their own Royal Canin breeders club membership. Entrants who enter using multiple aliases will be disqualified.

A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.

Prize Terms

As per conditions of entry. Prizes are not transferable & cannot be converted to cash..

·         The winner and the winner’s nominated travel companion must be 18 years or over and fit to travel.

·         The trip must be taken in 2024 or 2025 as agreed with the Promoter. The trip cannot be transferred to any other person, including if the winner is unavailable or unwilling to travel on the dates required by the Promoter.

·         Travel itinerary and travel dates will be determined by the Promoter in its absolute discretion and the Promoter may change or amend the schedule or timetable in its absolute discretion. 

·         Prize is subject to the standard terms and conditions of individual prize and service providers.

·         All travel is subject to availability at all times and may be dependent on the availability of select seat classes (in the case of flights) or specific room categories (in the case of accommodation partners).

·         The Promoter accepts no responsibility for the cancellation, rescheduling, change or delay of any aspect of the prize by the prize suppliers or service providers.

·         The winner and their travel companion must depart from and return to the same departure point and travel together.

·         The winner may be required to present their credit card at check in.

·         Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.

·         The winner and their travel companion are responsible for ensuring that they have valid travel documentation and any required vaccinations.

·         Spending money,  meals, taxes (excluding airline and airport taxes), insurance, transport to and from departure point, transfers, items of a personal nature, in room charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.

·         The winner and their travelling companion are responsible for meeting all travel and health requirements for any travel. It is the responsibility of the winner and their travelling companion to check with all government health authorities regarding travel requirements and eligibility. Any fines, penalties, expenditure or inability to travel as a consequence of not meeting such requirements are the sole responsibility of the winner and their travelling companion. 

·         The Promoter makes no representation as to the safety, conditions or other issues that may exist at any of the destinations or events forming part of the prize. It is the sole responsibility of winner to check government advisories and/or conditions regarding the safety and situation of any such destinations.

·         If the prize cannot be provided as intended, including due to any COVID 19 related restrictions or guidelines, the Promoter reserves the right to award an alternative prize in lieu.



Unclaimed prize/s

Prize claim date: a winner must claim their prize by email and confirm their name, address and chosen show by 5pm (AEDT) on 8/05/2024.

Unclaimed prize determination: 2pm (AEDT) on 09/05/2024 at the same location as the original draws.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s. Any winners will be notified in writing by email within two business days of determination and will have their name and region of residence published on the Australian Website on 26/05/2024.


Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

When an entrant becomes a Royal Canin breeders club member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin’s current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a breeders club member. See www.mars.com/privacy. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their Royal Canin Breeder Club membership by following the links at https://breeder.royalcanin.com/login

All information entrants provide, full name, email address and phone number(“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, and may be disclosed to Farrimond Ltd to assist in conducting this competition draw, communicating with you, storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required.

The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:

(a)              how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

(b)              how to complain about a privacy breach and how the Promoter will deal with such a complaint.

Permit numbers

 

Authorised under:

Permit No ACT TP 23/02719

SA Licence No. T23/2087

 

 

1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

Entry

2                 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase / Task your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

Prizes

3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

5                 The Prizes will be drawn randomly by chance and skill plays no part in determining the winners.

General

6                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

7                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

8                 You must not:

(a)           tamper with the entry process;

(b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

(d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e)           breach any law; or

(f)            behave in a way that is otherwise inappropriate. 

9                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

10               If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

11               Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

12               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

13               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

14               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

15               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

 

Liability

16               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

17               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

18               This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta and Twitter.  You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

19               By entering this promotion, you agree to:

(a)           fully release and hold Meta harmless from liability, and

(b)           acknowledge that the promotion is in no way sponsored, endorsed, administered by, or associated with Meta.

 


2023 Royal Canin VET Consult Competition Facebook / Instagram Australia & New Zealand


Competition starts on Friday 8
th December 2023 at 10am (AEST) (12pm (NZST)).

Competition closes on Tuesday 19th December 2023 at 12am (AEST) (3am (NZDT)).

 

 

COMPETITION TERMS AND CONDITIONS OF ENTRY

  1. This competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178, NZ company number 2331868), of Level 23, 727 Collins Street, Melbourne VIC 3000 and whose principal place of business in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 New Zealand (“Promoter”).
  2. The Competition is a game of skill in which chance plays no part.
  3. Entry to the Competition constitutes acceptance of these terms and conditions (“Terms and Conditions)”.
  4. Each entry will be individually judged, based upon individual creative merit, and the three entries judged to be the most creative will each win a Prize (defined below at clause 19). All entries must be an independent creation by the entrant and free of any claims that they infringe any third party rights. Entries must not have been published previously and/or have been used to win prizes in any other competitions.
  5. The Competition is only open to Eligible Entrants. An “Eligible Entrant” is an individual who is:
    1. a resident of Australia or New Zealand aged 18 years or older at the time of entry;
    2. not an employee of the Promoter or any of its related corporations or any of their agencies associated with the Competition; and
    3. is not a spouse, defacto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.



    ENTRY

  6. The Competition opens at 10am (AEST) (12pm (NZST)) on 01/12/2023 and closes at 12am (AEST) (midnight) on 15/12/2023 (3am (NZDT) on 15/12/2023) (Entry Period).No entries will be accepted after this time.
  7. To enter, an Eligible Entrant must, during the Entry Period, navigate to the competition post on the Promoter’s Facebook page [https://www.facebook.com/RoyalCanin.anz/] that says “Tag someone that recently got a dog and tell us why they should receive this prize”, and comment on that post as instructed in the competition post.
  8. Eligible Entrants must ensure that their entries are received by the Promoter during the Entry Period. Entries are deemed to have been received at the time of receipt by the Promoter, and not the time of transmission by an Eligible Entrant.The Promoter takes no responsibility for late or misdirected entries or for any delays or failures in any delivery service, network or equipment.
  9. Eligible Entrants who submit a valid entry in accordance with these Terms and Conditions will receive an entry into the Competition. Any costs associated with entering (including accessing the Promoter’s Facebook page) are the entrant’s responsibility.
  10. Entry into the Competition is restricted to only one entry per person.
  11. All entries to the Competition may be subject to verification by the Promoter in accordance with clause 22.
  12. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:
    1. fails to establish their entitlement to enter the Competition to the Promoter's reasonable satisfaction; or
    2. fails to produce Proof of Identity as required by clause 22 or produces items that, in the Promoter's reasonable opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way; or
    3. in the Promoter's reasonable opinion, tampers with the entry process or benefits from such tampering; or
    4. in the Promoter's reasonable opinion, submits an entry which is not in accordance with these Terms and Conditions.
  13. An Eligible Entrant may only enter via a social media account held in their own name. Entering under a false name/s may invalidate all entries.Multiple entries under different names and/or using different social media accounts may also invalidate all entries at the Promoter’s discretion.
  14. Entries must:
    1. be the entrant’s own original work, and must not include content which infringes the rights of any person (including copyright in musical works);
    2. not contain content which is obscene, offensive, malicious, defamatory, discriminatory, indecent, illegal, suggests infringement of any government health standards or guidelines or otherwise objectionable (in the Promoter's opinion);
    3. not contain any image or voice of any other person without that person’s express consent.Entrants warrant that if any such content is included, they have obtained the express consent of the relevant person, or if they are under the age of 18, their parent or guardian's consent;
    4. be suitable for display and publication nationally;
    5. not directly reference any other third party trademarks, names or logos other than the Promoter’s brands;
    6. not contain or refer to any other pet food brand; and
    7. not contain any virus or malware or other malicious or inappropriate computer code or material.
  15. By entering the Competition and submitting an entry, the entrant assigns all copyright and all intellectual property and other rights in the entry to the Promoter as set out in these Terms and Conditions. By submitting an entry, each entrant consents to any dealings with the entry that may otherwise infringe their moral rights in the entry.The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public, and communicate the content to the public.It may also allow third parties to do these things.
  16. The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected entries. In addition, the Promoter is not responsible for entries incorrectly completed/submitted or for problems experienced entering the Competition due to technical issues (i.e. computer problems or internet connections). If there is any uncertainty of whether an entry is accepted into the Competition, the Promoter shall have the final decision on the status of that entry.
  17. The Competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook. By entering the Competition, each entrant releases Facebook from any and all liability to the entrant arising in any way from the conduct of the Competition.All information provided by an entrant is provided to the Promoter and not to Facebook. Any queries, comments or complaints about this Competition must be directed to the Promoter and not Facebook. Entrants acknowledge that all content posted on Facebook must be in accordance with the Facebook terms of use and (http://www.facebook.com/terms.php).


    JUDGING AND PRIZES

  18. All valid entries received during the Entry Period will be judged by the Promoter or their chosen representative at 8am (AEST) (10am (NZST)) on 18/12/2023.
  19. The best entrie, which the judges have determined to be the most creative will each provisionally win a Prize. Each winner will receive:
    1. 1 x Free Vet consult with their local vet (up to the value of AUD $100 (NZD $110)); and
    2. 1 x year of tailored nutrition for their pet (up to the value of AUD $1200 (NZD $1300)) (collectively, (a) and (b) is a “Prize”).

    The total maximum value of each Prize is AUD $1300 (NZD $1400).

  20. The total Prize pool is valued at AUD $1300 (NZD $1400).
  21. Prize values are accurate at the date of commencement of the Competition and include any applicable GST. The Promoter is not responsible for any change in Prize value. Prizes cannot be transferred, exchanged or redeemed for cash.Where a Prize is unavailable, the Promoter reserves the right to substitute it with a prize of equal or greater value. Without limiting any other term of these Terms and Conditions, all Prizes (and elements of Prizes) must be taken as and when specified, or will be forfeited with no replacement. The actual NZD prize value will reflect the AUD to NZD exchange rate on the date of awarding the Prize.
  22. The winner will be notified that they have provisionally won a Prize via direct message on Facebook to the account through which they submitted the entry comment. This message will contain instructions which they must follow in order to verify their entry and claim their Prize. Entrants and provisional winners may be required to provide proof of identity via email, proof of age and proof of residency to verify their entry (Proof of Identity).If an entrant/winner fails to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion.
  23. Once a winner’s entry has been verified, the winner may nominate their local vet through which they will receive their free vet consult. The winner will have 3 days to share the detail of their local vet from when they have been nominated. The diet best suited to the winner’s pet will be determined through an email or a phone call with a member from the ROYAL CANIN© Pet Health Nutrition Team.


    WINNERS

  24. Prize winners must claim their Prize by 10am (AEST) (1pm (NZDT)) on 20/12/2023. Subject to any relevant directions given under legislation regulating the Competition, if any Prize is not claimed by 10am (AEST) (1pm (NZDT)) on 20/12/2023, the Promoter will award the Prize to the next best entry as determined by the judges.
  25. The Promoter’s decisions are final and no correspondence will be entered into.
  26. The Promoter and their associated agencies and companies associated with this Competition will take no responsibility for the prize lost or damaged in transit.
  27. If for any reason this Competition is not capable of running as planned, the Promoter reserves the right in its discretion to modify the terms of the Competition including the Prizes and these Terms and Conditions.Where it is practical for it to do so, the Promoter will notify you of such changes.
  28. Any tax liability arising as a result of accepting any Prize is the responsibility of the winner.
  29. The Promoter and its agencies associated with this Competition accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this Competition and each entrant takes full responsibility for any such claims made in relation to their entry.
  30. By submitting an entry, each entrant agrees to assign all rights of the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry in whole or in part or not at all), by way of all media, including, without limitation, posting and promoting their entry (whether in original form or a modified or adapted by the Promoter as permitted under this paragraph) on the Promoter’s newsletters and website without payment to the entrant (of royalties, compensation or otherwise).
  31. The Promoter is not responsible for any dispute between a winner and any person with whom they choose to, or choose not to, share a Prize.
  32. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993.
  33. The Promoter and the agencies and companies associated with this Competition will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Competition or accepting or using a Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  34. Should an entrant’s contact details change during the Entry Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.
  35. The Promoter will get in contact with the chosen vet clinic to credit the bill for the free vet consult of the winners. Maximum value amount for this vet visit: up to AUD $100 (NZD $110). The vet consult aspect of the Prize is valued at up to AUD $100 (NZD $110) and is to be used in one vet visit, and any unused portion is forfeited by the winner.


    PRIVACY

  36. By entering this Competition, each participant consents to the Promoter using the entrant’s personal information to administer the Competition and disclosing the entrant’s personal information to organisations that assist the Promoter with administering the Competition and announcing the winner, and to third parties as required by law (including authorities that regulate this Competition). The Promoter collects this personal information for the purposes of your entry into the Competition.This may include disclosures to organisations located in Australia, New Zealand, Hong Kong, Singapore and the United States. The Promoter may also use the personal information you give to provide prizes, for consumer care and research purposes, and for other purposes, as described in the privacy policy, located at www.mars.com/privacy-policy. If we do not collect the personal information from as necessary to administer the promotion, then if you are a winner we may not be able to supply your prize to you. You may be offered the optional opportunity to receive coupons, newsletters, informational materials, marketing communications, or other special promotions, or other offers from the Promoter. You will not be contacted for marketing purposes unless you have provided your express consent. Entrants should direct any request to access, update or correct information about them held by the Promoter by writing to the Privacy Officer at the Promoter’s address set out in clause 1.

 

 

The ROYAL CANIN® Veterinary Student Survey

Terms and Conditions

 

1.       This survey competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd, ABN 88 092 020 178, of Tower 1, Collins Square, Level 23/727 Collins Street, Docklands VIC Australia 3008 and whose principal address in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 (“Promoter”).

 

2.       The Competition is a game of skill in which chance plays no part in determining the winner.

 

3.       Entry to the Competition constitutes acceptance of these terms and conditions (“Terms and Conditions”).

 

4.       The Competition is open to Eligible Entrants. An "Eligible Entrant" is an individual who, at the time of entry is:

(i)      a resident of Australia or New Zealand;

(ii)    aged 18 years of age, or older;

(iii)   a student who is currently enrolled in a veterinary science or veterinary medicine degree at a selected University as defined in clause 5 below (“Enrolled Students”);

(iv)   not an employee of the Promoter or any of its related corporations, or any of the agencies/companies directly associated with the Competition; and

(v)    not a spouse, de facto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.

For the avoidance of doubt, an Enrolled Student includes those students who are currently on exchange or are on rotation, but are still actively enrolled in their academic year, provided they currently live in Australia or New Zealand. Students who live abroad are not eligible.

 

5.       The selected universities are the following (each, a "University"):

(i)        The University of Melbourne;

(ii)      The University of Sydney;

(iii)     The University of Adelaide;

(iv)     The University of Queensland;

(v)      James Cook University;

(vi)     Charles Sturt University;

(vii)   Murdoch University; and

(viii) Massey University (NZ).

 

6.       Competition entries open at 6:00AM (AEDT) on 2/10/2023 (which is 8:00am NZDT on 2/10/2023) and close at 9:59PM (AEDT) on 13/10/2023 (which is 11:59pm NZDT on 13/10/2023) (“Entry Period”).

 

ENTRY TO THE COMPETITION

 

7.       To enter the Competition, an Eligible Entrant must, during the Entry Period:[ML1] [RC2] [ML3] 

(i)      access the Competition survey via the link posted to the official University Royal Canin Facebook Page [ML4] [RC5] , or the link contained in an email from the Promoter; and

University

Royal Canin FB Page Link

Massey University, NZ

https://www.facebook.com/groups/553304164829378

Charles Sturt University, Wagga Wagga NSW

https://www.facebook.com/groups/537821510565992

James Cook University, QLD

https://www.facebook.com/groups/RoyalCaninJCUTownsville/

Murdoch University, WA

https://www.facebook.com/groups/2098938963727096

University of Adelaide, SA

https://www.facebook.com/groups/royalcaninuofa

University of Melbourne, Werribee, VIC

https://www.facebook.com/groups/1353411968172992
https://www.facebook.com/groups/136904521268743

University of Melbourne, Parkville, VIC

https://www.facebook.com/groups/1203483027255323/?ref=share&mibextid=NSMWBT
https://www.facebook.com/groups/510052520314868/?ref=share&mibextid=NSMWBT

University of Queensland, QLD

https://www.facebook.com/groups/royalcanin.uq

University of Sydney (Camden), NSW

https://www.facebook.com/groups/386306311743471

University of Sydney (Camperdown), NSW

1.        

(ii)    complete the Competition survey (“Response”), including providing the Promoter with the requested personal information and also by answering the following entry question: “In 100 words or less, how has nutrition made a difference to a pet in your life?

 

8.       Only one Response and entry per person is allowed. Eligible Entrants may only enter the Competition in their own legal name[ML6] [RC7] [RC8] [ML9] .

 

9.       The information provided by Eligible Entrants must be accurate and will be used for the delivery of any prizes and/or communications relating to the Competition, and for any other purpose as set out in these Terms and Conditions.

 

10.   Each Eligible Entrant must ensure that their Response is received by the Promoter during the Entry Period. The Promoter takes no responsibility if a Response is not received within the Entry Period for any reason, including because an Eligible Entrant’s mobile device/desktop is not sufficiently capable for the purpose of submitting a Response, their Response is misdirected or for any delays or failures in any delivery service or equipment.

 

11.   Each Response must:

(i)        be personally created by the entrant and be original; and

(ii)      not use or incorporate any trade marks, copyright or other intellectual property right owned by a third party unless the entrant has obtained all necessary consents to such use (including all future use by the Promoter in accordance with these Terms and Conditions).

 

12.   Each Response must not: 

(i)      be offensive or be likely to cause offence to any person or group of persons;

(ii)    depict any person engaged in any activity that might injure that person or any other person;

(iii)   promote or depict illegal or negligent activity;

(iv)   use or incorporate any trademarks, copyright or other intellectual property right owned by a third party unless the entrant has appropriate consent to such use;

(v)    infringe the rights (including intellectual property rights, performer's rights or rights of reputation) of any person, whether as a result of being communicated to the public or otherwise;

(vi)   be defamatory, obscene, pornographic, vulgar, or otherwise unlawful;

(vii) contain violent or sexual content;

(viii)                       include content of a person or persons unless their consent has been obtained;

(ix)   identify minors without written parental consent;

(x)     contain any virus, malware or other malicious or inappropriate computer code or material;

(xi)   in whole or in part, have been submitted as an entry in any other competition; or

(xii) depict any animal engaged in any activity that might injure that animal or any other animal.

 

13.   A specific Response may be entered into the Competition only once and only by one (1) Eligible Entrant. In the event that the same Response is entered more than once, the first Response received will be the only valid Response.

14.   A Response will be deemed accepted at the time of transmission. Any dispute relating to whether entries have been received or not will be determined by the Promoter at its sole discretion, whose decision is final.

15.   Any entry that contains content that the Promoter, in its sole discretion, considers to be incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate, incomprehensible or otherwise in breach of these Terms and Conditions will be deemed invalid.

16.   Entries to the Competition may be subject to verification and confirmation by the Promoter. If requested, an entrant MUST deliver to the Promoter (by a means determined by the Promoter) copies of any documents the Promoter may request establishing eligibility to enter or win, including but not limited to evidence of age, residence, proof of enrolment in a University or identity (“Verification Documents”). The Promoter may make one or more requests for such Verification Documents. An entrant must deliver requested copies of Verification Documents within 7 days of being asked to do so. At the Promoter's request, an entrant MUST also, within 7 days of being asked, allow the Promoter to inspect and copy the original of any such Verification Document. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

17.   The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:

(i)        fails to establish their entitlement to enter the Competition to the Promoter's satisfaction;

(ii)      fails to produce items as required by condition 18 or produces items that, in the Promoter's opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way;

(iii)     in the Promoter's opinion, tampers with the entry process or benefits from such tampering;

(iv)     in the Promoter's sole discretion, submits a Response that infringes any intellectual property rights or other rights of any person, corporation or entity; or

(v)      in the Promoter's opinion, submits an entry which is incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate or incomprehensible, or otherwise not in accordance with these Terms and Conditions.

 

JUDGING AND PRIZES

 

18.   There is one (1) prize to be won.

 

19.   The prize is a ‘Vet Student Essentials Pack’ consisting of:

(i)      a set of medical scrubs (Dr. Woof, RRP valued at up to AUD $180),

(ii)    a Littman III classic stethoscope – standard colour [ML10] [RC11] and engraved with winner’s name (valued at up to  $150 RRP),

(iii)   A bag (up to 14kg) of ROYAL CANIN® food[ML12] [RC13]  product (valued at up to AUD $290 RRP),

(iv)   a nurse pouch (valued at up to AUD $15), and

(v)    a AUD $200 Booktopia e-voucher (redeemable via the Booktopia website),

(“Prize”).

 

20.   The value of the Prize is up to a maximum of AUD $835 or NZD $896.07 (inclusive of GST) (depending on the winner's place of residence and what Royal Canin food is selected). Prize values are correct as at the time of printing (NZD value may vary slightly, depending on AUD to NZD conversion rate as at the date of prize delivery).

 

21.   Where a therapeutic diet is selected by the Winner for their participating pet, a prescription from their veterinarian will be requested. If an acceptable prescription is not provided, the Winner may select a non-therapeutic diet.

 

 

22.   On 16/10/2327/10/2023[ML14] [HA15] , the Promoter, or its chosen representative, will judge each valid Response individually on their merits based on overall quality of the feedback (both positive and negative) and creativity (“Judging Criteria”). The single (1) best Response from all entries received during the Competition Period based on the Judging Criteria will win the prize (“Winner”). The Winner will be notified by email by 5pm (local time to the Winner) on the day of judging. The prize will be posted to Winner by 30/12/2023 using the AU or NZ address submitted in the Winner's Response. To claim their prize, the Winner must provide from the Winner’s Response with their name, delivery address and contact phone number, their Royal Canin food product and size of medical scrubs requested as part of the prize[ML16] [HA17] [ML18] . If for any reason, a Winner cannot be contacted or the Winner does not claim the Prize by 3/11/2023 (“Prize Claim Date”), the Prize will be forfeited and may be re-awarded to a Reserve Winner, as determined by clause 25.

 

23.   The Prize and all elements of the Prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. If any part of the Prize is provided to the Promoter by a third party, the Prize is subject to the terms and conditions of the third-party prize supplier and the provision of that part of the Prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the Prize at the time it is issued to the Winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the Prize, any delay or failure relating to the Prize itself or failure by the third party to meet any of its obligations in these Terms and Conditions or otherwise. See Booktopia conditions at https://www.booktopia.com.au/helpCentre.ep?p=giftCertificatesAndVouchers&o=gift-certificates#

 

24.   The Prize is non-transferable, not exchangeable and cannot be redeemed for cash.  If the Prize (or any part of the Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal value and/or specification.

 

25.   The Promoter may judge additional reserve Responses and record them in order, in case the provisional winning Response is deemed invalid or the Prize is unclaimed by the Prize Claim Date. If the winning Response is deemed invalid, or the Prize is unclaimed by the Prize Claim Date, the Promoter will re-award the Prize to an Eligible Entrant with a reserve Response (“Reserve Winner”) and notify the Reserve Winner by email by 5pm (local time to the Reserve Winner) on 4/11/2023. The Reserve Winner must claim their Prize in accordance with clause 22 by 17/11/2023 or the Prize will be considered forfeited.

 

GENERAL

 

26.   As a condition of entering this Competition, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry and Response for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Each entrant agrees to irrevocably and unconditionally waive any and all moral rights they have, or may accrue, in relation to their Response.

 

27.   Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

 

28.   The Promoter reserves the right to amend, terminate or temporarily suspend this Competition if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.

 

29.   If for any reason the conduct or operation of this Competition is interfered with or disrupted in any way or is not capable of running as planned including (but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, the Promoter reserves the right in its sole discretion to disqualify any entrant who tampers with the entry process, and to cancel, terminate, modify or suspend or recommence the Competition.

 

30.   The Promoter is not responsible for any incorrect or inaccurate information, either caused by the phone user or website user or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this Competition including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, technical problems or traffic congestion on the Internet or website, software failure, theft or destruction or unauthorised access to or alteration of entries and any injury or damage to participants or any other person’s computer related to or resulting from participation in or down-loading any materials in this Competition.

 

31.   Caution: any attempt to cause damage to any website or the information on any website associated with this competition or to otherwise undermine the fair and legitimate operation of this competition may be a violation of criminal and civil laws. The Promoter reserves the right to seek damages to the fullest extent permitted by law in the event that any such attempt is made, whether or not that attempt results in any such damage, interference or undermining.

 

32.   All of the Promoter’s decisions are final and no correspondence will be entered into.

 

33.   Any questions, comments or complaints regarding this Competition should be directed to the Promoter via the Consumer Care team at http://www.royalcanin.com.au/contact-us (for Australia), or http://www.royalcanin.com.nz/contact-us (for New Zealand) or call 1800 622 969.   

 

34.   The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.

35.   Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993.

 

36.   The Promoter and its associated agencies and companies (the “Relevant Parties”) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any Prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

 

37.   Without limiting the previous paragraph, the Relevant Parties are not liable for any loss of, damage to or delay in delivery of the Prize, or for any damage that occurs to displayed Prizes (where relevant). 

 

38.   The Relevant Parties, and any other agencies associated with this Competition, accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this Competition and each entrant takes full responsibility for any such claims made in relation to their Response.

 

39.   Entrants acknowledge that this Competition is in no way sponsored, endorsed or administered by, or associated with Meta. By entering the Competition, entrants fully release and hold Meta  harmless from any and all liability to the entrant arising in any way from the conduct of the Competition. All information provided by an entrant is provided to the Promoter and not to Meta. Any queries, comments or complaints about this competition must be directed to the Promoter and not Meta.

 

PRIVACY AND COLLECTION STATEMENT

 

40.   Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Competition and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Competition and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Competition.


 [ML1]Is consenting to use of personal information for marketing purposes a requirement for entry into the competition?

 [RC2]Just for entering the competition. We do not enroll them into additional communications as part of this process.

 [ML3]Thanks for clarifying there is no use for marketing purposes, please see below - we have amended the data/privacy clauses to provide for this.

 [ML4]Can you please confirm if it is a Facebook page or Facebook group and whether students have to be a member of the group to access the link?

 [RC5]It will be on the individual University Facebook Groups as they are closed groups limited to the students at those universities. Listed as we did on the previous T&Cs

 [ML6]Please confirm how you will verify a student’s name, ie. must they use the name they are enrolled at University with and not a short-hand name?

 [RC7]This is a good point, we have just asked for name on the survey, however I will put full legal name to allow for validation of this.

 [RC8

 [ML9]Great, thanks for confirming.

 [ML10]Please include the maximum RRP value of all products which will form part of the Prize and ensure that this is consistent with the total maximum value of $700 or $750.

 [RC11]Good call out, updated as the price rise, RRP now increases this.

 [ML12]Please confirm whether there are any exclusions or limitations on the food product and whether a winner gets to nominate their chosen food product?

 [RC13]No additional limitations

 [ML14]It is preferable to include a prize judging date if possible, rather than leaving it open-ended.

 [HA15]Judging date will be 16/10/23

 [ML16]Please also confirm if the winner will be able to select the size of the medical scrub set

 [HA17]Yes they will provide their size, as well as selecting the right Royal Canin diet for their pet after they have been notified they’ve won

 [ML18]Thanks for confirming, we have updated the wording to include this.

  

CONDITIONS OF ENTRY

1. This competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd, ABN 88 092 020 178 of Tower 1, 727 Collins Street Docklands VIC 3008, whose principal address in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 (“Promoter”).

2. The Competition is a game of skill in which chance plays no part.

3. Entry to the Competition constitutes acceptance of these terms and conditions (“Terms and Conditions”).

4. The Competition is only open to Eligible Entrants. An "Eligible Entrant" is an individual who, at the time of entry is: (i) a resident of Australia or New Zealand; (ii) aged 17 years of age, or older (all entrants aged under 18 must get approval from their parent/guardian before they enter); (iii) a student who is currently enrolled in a veterinary science or veterinary medicine degree at a selected University as defined in clause 5 below (“Enrolled Students”); (iv) not an employee of the Promoter or any of its related corporations or any of the agencies/companies directly associated with the Competition; and (v) not a spouse, de facto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee. For the avoidance of doubt, an Enrolled Student includes those students who are on exchange or are on rotation, but are still actively enrolled in their academic year, provided they currently live in Australia or New Zealand. Students who live abroad are not eligible.

5. The selected universities are the following: (each, a "University"): (i) The University of Melbourne; (ii) The University of Sydney; (iii) The University of Adelaide; (iv) The University of Queensland; (v) James Cook University; (vi) Charles Sturt University; (vii) Murdoch University; and (viii) Massey University (NZ).

6. Competition entry opens at 11:59pm (AEST) on 24/7/23 (which is 1:59am (NZST) on 25/7/23) and ends at 11:59pm (AEST) on 21/8/23 (which is 1:59am (NZST) on 22/8/23) ("Entry Period").

ENTRY TO THE COMPETITION

7. To enter and be eligible to win, an Eligible Entrant must, during the Entry Period, complete their entry using their Facebook account in accordance with these Terms and Conditions ("Eligible Entry").

8. To submit an Eligible Entry, an Eligible Entrant must, during the Entry Period: (i) be logged in to their personal Facebook account, and be a member of the relevant University Royal Canin Facebook Group (“Facebook Group”) as follows:

University Royal Canin Facebook Groups Massey University, NZ
https://www.facebook.com/groups/553304164829378

Charles Sturt University,
https://www.facebook.com/groups/537821510565992230557_076.docx

Wagga Wagga NSW James Cook University, QLD
https://www.facebook.com/groups/RoyalCaninJCUTownsville/

Murdoch University, WA
https://www.facebook.com/groups/2098938963727096

University of Adelaide, SA h
ttps://www.facebook.com/groups/royalcaninuofa

University of Melbourne, Werribee, VIC
https://www.facebook.com/groups/1353411968172992
https://www.facebook.com/groups/136904521268743
University of Melbourne, Parkville, VIC
https://www.facebook.com/groups/1203483027255323/?ref=share&mibextid=NSMWBT
https://www.facebook.com/groups/510052520314868/?ref=share&mibextid=NSMWBT

University of Queensland, QLD https://www.facebook.com/groups/royalcanin.uq

University of Sydney (Camden and Camperdown Campuses NSW) https://www.facebook.com/groups/386306311743471

(ii) upload a photo to the Facebook Group giving a “Photo Shout” by including a description which responds to the following statement: “share why this photo captures a moment that you are personally proud of achieving, or that you have seen another colleague succeeding while on clinical and practical placements as part of your veterinary course work”, (“Entry Post”); and (iii) use the hashtag #celebratewithRC in the description of the Entry Post.

9. Multiple Entries into the Competition by an Eligible Entrant are permitted provided that: (i) each Entry Post is original and unique; and (ii) a specific Entry Post is only entered once by an Eligible Entrant, in the event that the same Entry Post is entered more than once, the first entry received will be the only valid entry.

10. All Eligible Entrants must ensure that their entries are received by the Promoter during the Entry Period. The Promoter takes no responsibility if an Eligible Entrant's mobile device/desktop is not sufficiently capable for the purpose of submitting an entry, for late or misdirected entries or for any delays or failures in any delivery service or equipment.

11. Each Entry Post must: (i) be personally created by the entrant and be original; (ii) not use or incorporate any trade marks, copyright or other intellectual property right owned by a third party unless the entrant has obtained all necessary consents to such use (including all future use by the Promoter in accordance with these Terms and Conditions); (iii)not contain any images that are anthropomorphic (i.e. display animals in costume or with any attributed human traits); and (iv) not contain photos of people or animals in which the entrant has not sought express permission to include them in the photograph for this purpose. 230557_076.docx

12. An Entry Post will be excluded from the Competition to the extent that it may be considered in the Promoter’s sole discretion to: (i) be offensive or be likely to cause offence to any person or group of persons; (ii) depict any person or animal engaged in any activity that might injure that person or animal or any other person or animal; (iii) promote or depict illegal or negligent activity; (iv) not use or incorporate any trademarks, copyright or other intellectual property right owned by a third party unless the entrant has appropriate consent to such use; (v) infringe the rights (including intellectual property rights, performer's rights or rights of reputation) of any person, whether as a result of being communicated to the public or otherwise; (vi) be defamatory, obscene, pornographic, vulgar, or otherwise unlawful; (vii) contain violent or sexual content; (viii) include content of a person or persons unless their consent has been obtained; (ix) identify minors without written parental consent; (x) contain any virus, malware or other malicious or inappropriate computer code or material; (xi) have previously been shown to the public or a substantial number of members of the public; (xii) in whole or in part, have been submitted as an entry in any other competition; or (xiii) depict any animal engaged in any activity that might injure that animal or any other animal. For the avoidance of doubt, any entry that contains content that the Promoter, in its sole discretion, considers to be incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate, incomprehensible or otherwise in breach of these Terms and Conditions will be deemed invalid.

13. Subject to verification and provided the Entry Post meets the entry criteria, an Entry Post will be deemed accepted at the time of transmission if all mandatory fields are completed on Facebook. Any dispute relating to whether entries have been received or not will be determined by the Promoter, whose decision is final.

14. If an entrant deletes his or her Entry Post from the Facebook Group or deletes their Facebook account during the term of the Competition, their entry/entries will also be withdrawn from the Competition. It is the responsibility of the entrant to ensure that their entry/entries remain published for the duration of the Competition.

15. Eligible Entrants may only enter the Competition in their own name and from their own personal Facebook account.

16. All entries to the Competition may be subject to verification and confirmation by the Promoter. If requested, an entrant must deliver to the Promoter (by a means determined by the Promoter) copies of any documents the Promoter may request to establish eligibility to enter or win, including but not limited to evidence of age, residence, proof of university enrolment or identity (“Verification Documents”). The Promoter may make one or more requests for such Verification Documents. Once the Verification Documents are established, an entrant must deliver requested copies within 7 days of being asked to do so. At the Promoter's request, an entrant must also, within 7 days of being asked, allow the Promoter to inspect and copy the original of any such Verification Document. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

17. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant: (i) fails to establish their entitlement to enter the Competition to the Promoter's satisfaction; or (ii) fails to produce items as required by condition 16 or produces items that, in the Promoter's opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way; or (iii) in the Promoter's opinion, tampers with the entry process or benefits from such tampering; or (iv) in the Promoter's sole discretion, submits an entry that infringes any intellectual property rights or other rights of any person, corporation or entity; or 230557_076.docx(v) in the Promoter's opinion, submits an entry which is incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate or incomprehensible, or otherwise not in accordance with these conditions.

JUDGING AND PRIZES

18. Entries will be pooled per University for the purpose of judging the Apparel Prize with a total of nine entry pools as follows: (i) one pool each for University of Adelaide, Murdoch University, University of Queensland, James Cook University, Charles Sturt University, Massey University and University of Sydney; and (ii) two entry pools for Melbourne University (one each for Werribee and Parkville campuses).

19. There are a total of ten prizes to be won: (i) nine Apparel Prizes with one Apparel Prize to be awarded per entry pool; and (ii) one Grand Prize.

20. The prizes consist of the following (“Prize”): (i) Grand Prize: a 12 months’ supply (one large bag or two small bags per month) of food for one cat or one dog of the appropriate diet from the ROYAL CANIN® range (up to the value of AUD $2,408 (incl. GST) or NZD $2593.50 (incl. GST) retail value) The quantity defined as “12 months’ supply” is determined as one large bag or two small bags of product per month, depending on the size of the Winner’s pet and the recommended feeding guide for the relevant product. The Winner will liaise with the Promoter and Royal Canin scientific service veterinarians to recommend the most suitable diet for their pet. Where a therapeutic diet is selected by the Winner for their participating pet, a prescription from their veterinarian will be requested. If an acceptable prescription is not provided, the Winner may select a non-therapeutic diet. (ii) Apparel Prize: one set of medical scrubs from Dr.Woof
Apparel, valued up to AUD $122.80 (incl. GST) or NZD $132.25 (incl. GST). The Prizes are inclusive of the postage to the Winner’s designated address within Australia or New Zealand.

21. Total prize pool value is up to AUD $3,513.20 (incl. GST) or NZD $3,828.60 (incl. GST) RRP.

22. Prize values are correct as at the time of printing (NZD value may vary slightly, depending on AUD to NZD conversion rate as at the date of prize delivery).

23. The Promoter will judge each Eligible Entry by 30/8/23 on its merits based on creativity and responsiveness to the statement (“Judging Criteria”). Based on the Judging Criteria: (i) one winner will be selected from each of the nine entry pools to win an Apparel Prize, and (ii) one winner will be selected from the pool of Apparel Prize winners as the Grand Prize winner, (each a “Winner” and collectively the “Winners”).

24. Important: By no later than 1/9/23, the Promoter will notify the Winners by replying to their winning Entry Post in the Facebook Group. In order to claim their Grand Prize and/or Apparel Prize, a Winner must, by no later than 11:59pm (AEST) on 8/9/23 (which is 1:59am (NZST) on 9/9/23) (“Prize Claim Date”), direct message the Promoter via private Facebook message with details of their first and last names, postal address and mobile phone number (“Claimant Details”). If this message is not received by the Prize Claim Date, the Winner will forfeit their Grand Prize and/or Apparel Prize. Forfeited or unclaimed prizes will be re-awarded as determined by clause 25.

25. The Promoter may judge additional reserve entries and record them in order (“Reserve Entrants”). In a case where a winning entry/entrant is deemed invalid or a Prize is unclaimed by the Prize Claim Date, (i) if the relevant Prize is an Apparel Prize, it will be awarded to the next most creative Reserve Entrant in the relevant entry pool, and 230557_076.docx

(ii) if the relevant Prize is the Grand Prize, it will be awarded to the next most creative winner or Reserve Entrant, as determined by the Promoter in accordance with the Judging Criteria. The Promoter will notify the reserve winner on11/9/23 and the reserve winner of such Prize must claim their Prize by 18/9/23.

26. Prizes are subject to any additional terms and conditions imposed by the relevant prize provider or the Promoter.

27. The Prizes are non-transferable, not exchangeable and cannot be redeemed for cash. If the Prize (or any part of the Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal value and/or specification.

GENERAL

28. As a condition of entering this Competition, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry and Entry Post for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Each entrant agrees to irrevocably and unconditionally waive any and all moral rights they have, or may accrue, in relation to their Entry Post.

29. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

30. The Promoter reserves the right to amend, terminate or temporarily suspend this Competition if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.

31. If for any reason the conduct or operation of the Competition is interfered with or disrupted in any way or is not capable of running as planned including (but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, the Promoter reserves the right to cancel, terminate, modify or suspend or recommence the Competition.

32. The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) the Promoter or any entrant, (ii) any theft, destruction or unauthorised access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Competition; or (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Competition (whether as a result of one of the foregoing causes or otherwise).

33. Caution: any attempt to cause damage to any website or the information on any website associated with this competition or to otherwise undermine the fair and legitimate operation of this competition may be a violation of criminal and civil laws. The Promoter reserves the right to seek damages to the fullest extent permitted by law in the event that any such attempt is made, whether or not that attempt results in any such damage, interference or undermining.

34. All of the Promoter’s decisions are final and no correspondence will be entered into.

35. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.

36. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993. 230557_076.docx

37. The Promoter and its associated agencies and companies (the “Relevant Parties”) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any Prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

38. Without limiting the previous paragraph, the Relevant Parties are not liable for any loss of, damage to or delay in delivery of prizes, or for any damage that occurs to displayed prizes (where relevant).

39. The Relevant Parties, and any other agencies associated with this Competition, accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this Competition and each entrant takes full responsibility for any such claims made in relation to their Entry Post.

40. Entrants acknowledge that this Competition is in no way sponsored, endorsed or administered by, or associated with Meta.

41. By entering the Competition, each entrant fully releases and hold Meta harmless from any and all liability to the entrant arising in any way from the conduct of the Competition.

42. All information provided by an entrant is provided to the Promoter and not to Facebook. Any queries, comments or complaints about this competition must be directed to the Promoter and not Facebook.

43. Entrants acknowledge that all content posted on Facebook must be in accordance with Meta terms (http://www.facebook.com/terms.php

. 44. If you need to contact us, or have any questions, please use the online contact form or the other contact details at http://www.royalcanin.com.au/contact-us
(for Australia), http://www.royalcanin.com.nz/contact-us (for New Zealand).

PRIVACY AND COLLECTION STATEMENT

45. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy, which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Competition and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Competition and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Competition.