Competitions and Promotions

 

The ROYAL CANIN® Veterinary Student Survey

Terms and Conditions

 

1.       This survey competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd, ABN 88 092 020 178, of Tower 1, Collins Square, Level 23/727 Collins Street, Docklands VIC Australia 3008 and whose principal address in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 (“Promoter”).

 

2.       The Competition is a game of skill in which chance plays no part in determining the winner.

 

3.       Entry to the Competition constitutes acceptance of these terms and conditions (“Terms and Conditions”).

 

4.       The Competition is open to Eligible Entrants. An "Eligible Entrant" is an individual who, at the time of entry is:

(i)      a resident of Australia or New Zealand;

(ii)    aged 18 years of age, or older;

(iii)   a student who is currently enrolled in a veterinary science or veterinary medicine degree at a selected University as defined in clause 5 below (“Enrolled Students”);

(iv)   not an employee of the Promoter or any of its related corporations, or any of the agencies/companies directly associated with the Competition; and

(v)    not a spouse, de facto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.

For the avoidance of doubt, an Enrolled Student includes those students who are currently on exchange or are on rotation, but are still actively enrolled in their academic year, provided they currently live in Australia or New Zealand. Students who live abroad are not eligible.

 

5.       The selected universities are the following (each, a "University"):

(i)        The University of Melbourne;

(ii)      The University of Sydney;

(iii)     The University of Adelaide;

(iv)     The University of Queensland;

(v)      James Cook University;

(vi)     Charles Sturt University;

(vii)   Murdoch University; and

(viii) Massey University (NZ).

 

6.       Competition entries open at 6:00AM (AEDT) on 2/10/2023 (which is 8:00am NZDT on 2/10/2023) and close at 9:59PM (AEDT) on 13/10/2023 (which is 11:59pm NZDT on 13/10/2023) (“Entry Period”).

 

ENTRY TO THE COMPETITION

 

7.       To enter the Competition, an Eligible Entrant must, during the Entry Period:[ML1] [RC2] [ML3] 

(i)      access the Competition survey via the link posted to the official University Royal Canin Facebook Page [ML4] [RC5] , or the link contained in an email from the Promoter; and

University	Royal Canin FB Page Link
Massey University, NZ	https://www.facebook.com/groups/553304164829378
Charles Sturt University, Wagga Wagga NSW	https://www.facebook.com/groups/537821510565992
James Cook University, QLD	https://www.facebook.com/groups/RoyalCaninJCUTownsville/
Murdoch University, WA	https://www.facebook.com/groups/2098938963727096
University of Adelaide, SA	https://www.facebook.com/groups/royalcaninuofa
University of Melbourne, Werribee, VIC	https://www.facebook.com/groups/1353411968172992 https://www.facebook.com/groups/136904521268743
University of Melbourne, Parkville, VIC	https://www.facebook.com/groups/1203483027255323/?ref=share&mibextid=NSMWBT https://www.facebook.com/groups/510052520314868/?ref=share&mibextid=NSMWBT
University of Queensland, QLD	https://www.facebook.com/groups/royalcanin.uq
University of Sydney (Camden), NSW	https://www.facebook.com/groups/386306311743471
University of Sydney (Camperdown), NSW

1.        

(ii)    complete the Competition survey (“Response”), including providing the Promoter with the requested personal information and also by answering the following entry question: “In 100 words or less, how has nutrition made a difference to a pet in your life?”

 

8.       Only one Response and entry per person is allowed. Eligible Entrants may only enter the Competition in their own legal name[ML6] [RC7] [RC8] [ML9] .

 

9.       The information provided by Eligible Entrants must be accurate and will be used for the delivery of any prizes and/or communications relating to the Competition, and for any other purpose as set out in these Terms and Conditions.

 

10.   Each Eligible Entrant must ensure that their Response is received by the Promoter during the Entry Period. The Promoter takes no responsibility if a Response is not received within the Entry Period for any reason, including because an Eligible Entrant’s mobile device/desktop is not sufficiently capable for the purpose of submitting a Response, their Response is misdirected or for any delays or failures in any delivery service or equipment.

 

11.   Each Response must:

(i)        be personally created by the entrant and be original; and

(ii)      not use or incorporate any trade marks, copyright or other intellectual property right owned by a third party unless the entrant has obtained all necessary consents to such use (including all future use by the Promoter in accordance with these Terms and Conditions).

 

12.   Each Response must not: 

(i)      be offensive or be likely to cause offence to any person or group of persons;

(ii)    depict any person engaged in any activity that might injure that person or any other person;

(iii)   promote or depict illegal or negligent activity;

(iv)   use or incorporate any trademarks, copyright or other intellectual property right owned by a third party unless the entrant has appropriate consent to such use;

(v)    infringe the rights (including intellectual property rights, performer's rights or rights of reputation) of any person, whether as a result of being communicated to the public or otherwise;

(vi)   be defamatory, obscene, pornographic, vulgar, or otherwise unlawful;

(vii) contain violent or sexual content;

(viii)                       include content of a person or persons unless their consent has been obtained;

(ix)   identify minors without written parental consent;

(x)     contain any virus, malware or other malicious or inappropriate computer code or material;

(xi)   in whole or in part, have been submitted as an entry in any other competition; or

(xii) depict any animal engaged in any activity that might injure that animal or any other animal.

 

13.   A specific Response may be entered into the Competition only once and only by one (1) Eligible Entrant. In the event that the same Response is entered more than once, the first Response received will be the only valid Response.

14.   A Response will be deemed accepted at the time of transmission. Any dispute relating to whether entries have been received or not will be determined by the Promoter at its sole discretion, whose decision is final.

15.   Any entry that contains content that the Promoter, in its sole discretion, considers to be incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate, incomprehensible or otherwise in breach of these Terms and Conditions will be deemed invalid.

16.   Entries to the Competition may be subject to verification and confirmation by the Promoter. If requested, an entrant MUST deliver to the Promoter (by a means determined by the Promoter) copies of any documents the Promoter may request establishing eligibility to enter or win, including but not limited to evidence of age, residence, proof of enrolment in a University or identity (“Verification Documents”). The Promoter may make one or more requests for such Verification Documents. An entrant must deliver requested copies of Verification Documents within 7 days of being asked to do so. At the Promoter's request, an entrant MUST also, within 7 days of being asked, allow the Promoter to inspect and copy the original of any such Verification Document. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

17.   The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:

(i)        fails to establish their entitlement to enter the Competition to the Promoter's satisfaction;

(ii)      fails to produce items as required by condition 18 or produces items that, in the Promoter's opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way;

(iii)     in the Promoter's opinion, tampers with the entry process or benefits from such tampering;

(iv)     in the Promoter's sole discretion, submits a Response that infringes any intellectual property rights or other rights of any person, corporation or entity; or

(v)      in the Promoter's opinion, submits an entry which is incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate or incomprehensible, or otherwise not in accordance with these Terms and Conditions.

 

JUDGING AND PRIZES

 

18.   There is one (1) prize to be won.

 

19.   The prize is a ‘Vet Student Essentials Pack’ consisting of:

(i)      a set of medical scrubs (Dr. Woof, RRP valued at up to AUD $180),

(ii)    a Littman III classic stethoscope – standard colour [ML10] [RC11] and engraved with winner’s name (valued at up to  $150 RRP),

(iii)   A bag (up to 14kg) of ROYAL CANIN® food[ML12] [RC13]  product (valued at up to AUD $290 RRP),

(iv)   a nurse pouch (valued at up to AUD $15), and

(v)    a AUD $200 Booktopia e-voucher (redeemable via the Booktopia website),

(“Prize”).

 

20.   The value of the Prize is up to a maximum of AUD $835 or NZD $896.07 (inclusive of GST) (depending on the winner's place of residence and what Royal Canin food is selected). Prize values are correct as at the time of printing (NZD value may vary slightly, depending on AUD to NZD conversion rate as at the date of prize delivery).

 

21.   Where a therapeutic diet is selected by the Winner for their participating pet, a prescription from their veterinarian will be requested. If an acceptable prescription is not provided, the Winner may select a non-therapeutic diet.

 

 

22.   On 16/10/2327/10/2023[ML14] [HA15] , the Promoter, or its chosen representative, will judge each valid Response individually on their merits based on overall quality of the feedback (both positive and negative) and creativity (“Judging Criteria”). The single (1) best Response from all entries received during the Competition Period based on the Judging Criteria will win the prize (“Winner”). The Winner will be notified by email by 5pm (local time to the Winner) on the day of judging. The prize will be posted to Winner by 30/12/2023 using the AU or NZ address submitted in the Winner's Response. To claim their prize, the Winner must provide from the Winner’s Response with their name, delivery address and contact phone number, their Royal Canin food product and size of medical scrubs requested as part of the prize[ML16] [HA17] [ML18] . If for any reason, a Winner cannot be contacted or the Winner does not claim the Prize by 3/11/2023 (“Prize Claim Date”), the Prize will be forfeited and may be re-awarded to a Reserve Winner, as determined by clause 25.

 

23.   The Prize and all elements of the Prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. If any part of the Prize is provided to the Promoter by a third party, the Prize is subject to the terms and conditions of the third-party prize supplier and the provision of that part of the Prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the Prize at the time it is issued to the Winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the Prize, any delay or failure relating to the Prize itself or failure by the third party to meet any of its obligations in these Terms and Conditions or otherwise. See Booktopia conditions at https://www.booktopia.com.au/helpCentre.ep?p=giftCertificatesAndVouchers&o=gift-certificates#

 

24.   The Prize is non-transferable, not exchangeable and cannot be redeemed for cash.  If the Prize (or any part of the Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal value and/or specification.

 

25.   The Promoter may judge additional reserve Responses and record them in order, in case the provisional winning Response is deemed invalid or the Prize is unclaimed by the Prize Claim Date. If the winning Response is deemed invalid, or the Prize is unclaimed by the Prize Claim Date, the Promoter will re-award the Prize to an Eligible Entrant with a reserve Response (“Reserve Winner”) and notify the Reserve Winner by email by 5pm (local time to the Reserve Winner) on 4/11/2023. The Reserve Winner must claim their Prize in accordance with clause 22 by 17/11/2023 or the Prize will be considered forfeited.

 

GENERAL

 

26.   As a condition of entering this Competition, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry and Response for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Each entrant agrees to irrevocably and unconditionally waive any and all moral rights they have, or may accrue, in relation to their Response.

 

27.   Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

 

28.   The Promoter reserves the right to amend, terminate or temporarily suspend this Competition if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.

 

29.   If for any reason the conduct or operation of this Competition is interfered with or disrupted in any way or is not capable of running as planned including (but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, the Promoter reserves the right in its sole discretion to disqualify any entrant who tampers with the entry process, and to cancel, terminate, modify or suspend or recommence the Competition.

 

30.   The Promoter is not responsible for any incorrect or inaccurate information, either caused by the phone user or website user or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this Competition including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, technical problems or traffic congestion on the Internet or website, software failure, theft or destruction or unauthorised access to or alteration of entries and any injury or damage to participants or any other person’s computer related to or resulting from participation in or down-loading any materials in this Competition.

 

31.   Caution: any attempt to cause damage to any website or the information on any website associated with this competition or to otherwise undermine the fair and legitimate operation of this competition may be a violation of criminal and civil laws. The Promoter reserves the right to seek damages to the fullest extent permitted by law in the event that any such attempt is made, whether or not that attempt results in any such damage, interference or undermining.

 

32.   All of the Promoter’s decisions are final and no correspondence will be entered into.

 

33.   Any questions, comments or complaints regarding this Competition should be directed to the Promoter via the Consumer Care team at http://www.royalcanin.com.au/contact-us (for Australia), or http://www.royalcanin.com.nz/contact-us (for New Zealand) or call 1800 622 969.   

 

34.   The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.

35.   Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993.

 

36.   The Promoter and its associated agencies and companies (the “Relevant Parties”) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any Prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

 

37.   Without limiting the previous paragraph, the Relevant Parties are not liable for any loss of, damage to or delay in delivery of the Prize, or for any damage that occurs to displayed Prizes (where relevant). 

 

38.   The Relevant Parties, and any other agencies associated with this Competition, accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this Competition and each entrant takes full responsibility for any such claims made in relation to their Response.

 

39.   Entrants acknowledge that this Competition is in no way sponsored, endorsed or administered by, or associated with Meta. By entering the Competition, entrants fully release and hold Meta  harmless from any and all liability to the entrant arising in any way from the conduct of the Competition. All information provided by an entrant is provided to the Promoter and not to Meta. Any queries, comments or complaints about this competition must be directed to the Promoter and not Meta.

 

PRIVACY AND COLLECTION STATEMENT

 

40.   Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Competition and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Competition and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Competition.

  

CONDITIONS OF ENTRY

1. This competition (“Competition”) is conducted by Royal Canin Australia Pty Ltd, ABN 88 092 020 178 of Tower 1, 727 Collins Street Docklands VIC 3008, whose principal address in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 (“Promoter”).

2. The Competition is a game of skill in which chance plays no part.

3. Entry to the Competition constitutes acceptance of these terms and conditions (“Terms and Conditions”).

4. The Competition is only open to Eligible Entrants. An "Eligible Entrant" is an individual who, at the time of entry is: (i) a resident of Australia or New Zealand; (ii) aged 17 years of age, or older (all entrants aged under 18 must get approval from their parent/guardian before they enter); (iii) a student who is currently enrolled in a veterinary science or veterinary medicine degree at a selected University as defined in clause 5 below (“Enrolled Students”); (iv) not an employee of the Promoter or any of its related corporations or any of the agencies/companies directly associated with the Competition; and (v) not a spouse, de facto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee. For the avoidance of doubt, an Enrolled Student includes those students who are on exchange or are on rotation, but are still actively enrolled in their academic year, provided they currently live in Australia or New Zealand. Students who live abroad are not eligible.

5. The selected universities are the following: (each, a "University"): (i) The University of Melbourne; (ii) The University of Sydney; (iii) The University of Adelaide; (iv) The University of Queensland; (v) James Cook University; (vi) Charles Sturt University; (vii) Murdoch University; and (viii) Massey University (NZ).

6. Competition entry opens at 11:59pm (AEST) on 24/7/23 (which is 1:59am (NZST) on 25/7/23) and ends at 11:59pm (AEST) on 21/8/23 (which is 1:59am (NZST) on 22/8/23) ("Entry Period").

ENTRY TO THE COMPETITION

7. To enter and be eligible to win, an Eligible Entrant must, during the Entry Period, complete their entry using their Facebook account in accordance with these Terms and Conditions ("Eligible Entry").

8. To submit an Eligible Entry, an Eligible Entrant must, during the Entry Period: (i) be logged in to their personal Facebook account, and be a member of the relevant University Royal Canin Facebook Group (“Facebook Group”) as follows:

University Royal Canin Facebook Groups Massey University, NZ
https://www.facebook.com/groups/553304164829378

Charles Sturt University,
https://www.facebook.com/groups/537821510565992230557_076.docx

Wagga Wagga NSW James Cook University, QLD
https://www.facebook.com/groups/RoyalCaninJCUTownsville/

Murdoch University, WA
https://www.facebook.com/groups/2098938963727096

University of Adelaide, SA h
ttps://www.facebook.com/groups/royalcaninuofa

University of Melbourne, Werribee, VIC
https://www.facebook.com/groups/1353411968172992
https://www.facebook.com/groups/136904521268743
University of Melbourne, Parkville, VIC
https://www.facebook.com/groups/1203483027255323/?ref=share&mibextid=NSMWBT
https://www.facebook.com/groups/510052520314868/?ref=share&mibextid=NSMWBT

University of Queensland, QLD https://www.facebook.com/groups/royalcanin.uq

University of Sydney (Camden and Camperdown Campuses NSW) https://www.facebook.com/groups/386306311743471

(ii) upload a photo to the Facebook Group giving a “Photo Shout” by including a description which responds to the following statement: “share why this photo captures a moment that you are personally proud of achieving, or that you have seen another colleague succeeding while on clinical and practical placements as part of your veterinary course work”, (“Entry Post”); and (iii) use the hashtag #celebratewithRC in the description of the Entry Post.

9. Multiple Entries into the Competition by an Eligible Entrant are permitted provided that: (i) each Entry Post is original and unique; and (ii) a specific Entry Post is only entered once by an Eligible Entrant, in the event that the same Entry Post is entered more than once, the first entry received will be the only valid entry.

10. All Eligible Entrants must ensure that their entries are received by the Promoter during the Entry Period. The Promoter takes no responsibility if an Eligible Entrant's mobile device/desktop is not sufficiently capable for the purpose of submitting an entry, for late or misdirected entries or for any delays or failures in any delivery service or equipment.

11. Each Entry Post must: (i) be personally created by the entrant and be original; (ii) not use or incorporate any trade marks, copyright or other intellectual property right owned by a third party unless the entrant has obtained all necessary consents to such use (including all future use by the Promoter in accordance with these Terms and Conditions); (iii)not contain any images that are anthropomorphic (i.e. display animals in costume or with any attributed human traits); and (iv) not contain photos of people or animals in which the entrant has not sought express permission to include them in the photograph for this purpose. 230557_076.docx

12. An Entry Post will be excluded from the Competition to the extent that it may be considered in the Promoter’s sole discretion to: (i) be offensive or be likely to cause offence to any person or group of persons; (ii) depict any person or animal engaged in any activity that might injure that person or animal or any other person or animal; (iii) promote or depict illegal or negligent activity; (iv) not use or incorporate any trademarks, copyright or other intellectual property right owned by a third party unless the entrant has appropriate consent to such use; (v) infringe the rights (including intellectual property rights, performer's rights or rights of reputation) of any person, whether as a result of being communicated to the public or otherwise; (vi) be defamatory, obscene, pornographic, vulgar, or otherwise unlawful; (vii) contain violent or sexual content; (viii) include content of a person or persons unless their consent has been obtained; (ix) identify minors without written parental consent; (x) contain any virus, malware or other malicious or inappropriate computer code or material; (xi) have previously been shown to the public or a substantial number of members of the public; (xii) in whole or in part, have been submitted as an entry in any other competition; or (xiii) depict any animal engaged in any activity that might injure that animal or any other animal. For the avoidance of doubt, any entry that contains content that the Promoter, in its sole discretion, considers to be incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate, incomprehensible or otherwise in breach of these Terms and Conditions will be deemed invalid.

13. Subject to verification and provided the Entry Post meets the entry criteria, an Entry Post will be deemed accepted at the time of transmission if all mandatory fields are completed on Facebook. Any dispute relating to whether entries have been received or not will be determined by the Promoter, whose decision is final.

14. If an entrant deletes his or her Entry Post from the Facebook Group or deletes their Facebook account during the term of the Competition, their entry/entries will also be withdrawn from the Competition. It is the responsibility of the entrant to ensure that their entry/entries remain published for the duration of the Competition.

15. Eligible Entrants may only enter the Competition in their own name and from their own personal Facebook account.

16. All entries to the Competition may be subject to verification and confirmation by the Promoter. If requested, an entrant must deliver to the Promoter (by a means determined by the Promoter) copies of any documents the Promoter may request to establish eligibility to enter or win, including but not limited to evidence of age, residence, proof of university enrolment or identity (“Verification Documents”). The Promoter may make one or more requests for such Verification Documents. Once the Verification Documents are established, an entrant must deliver requested copies within 7 days of being asked to do so. At the Promoter's request, an entrant must also, within 7 days of being asked, allow the Promoter to inspect and copy the original of any such Verification Document. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

17. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant: (i) fails to establish their entitlement to enter the Competition to the Promoter's satisfaction; or (ii) fails to produce items as required by condition 16 or produces items that, in the Promoter's opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way; or (iii) in the Promoter's opinion, tampers with the entry process or benefits from such tampering; or (iv) in the Promoter's sole discretion, submits an entry that infringes any intellectual property rights or other rights of any person, corporation or entity; or 230557_076.docx(v) in the Promoter's opinion, submits an entry which is incomplete, inaccurate, erroneous, ineligible, offensive, misleading, inappropriate or incomprehensible, or otherwise not in accordance with these conditions.

JUDGING AND PRIZES

18. Entries will be pooled per University for the purpose of judging the Apparel Prize with a total of nine entry pools as follows: (i) one pool each for University of Adelaide, Murdoch University, University of Queensland, James Cook University, Charles Sturt University, Massey University and University of Sydney; and (ii) two entry pools for Melbourne University (one each for Werribee and Parkville campuses).

19. There are a total of ten prizes to be won: (i) nine Apparel Prizes with one Apparel Prize to be awarded per entry pool; and (ii) one Grand Prize.

20. The prizes consist of the following (“Prize”): (i) Grand Prize: a 12 months’ supply (one large bag or two small bags per month) of food for one cat or one dog of the appropriate diet from the ROYAL CANIN® range (up to the value of AUD $2,408 (incl. GST) or NZD $2593.50 (incl. GST) retail value) The quantity defined as “12 months’ supply” is determined as one large bag or two small bags of product per month, depending on the size of the Winner’s pet and the recommended feeding guide for the relevant product. The Winner will liaise with the Promoter and Royal Canin scientific service veterinarians to recommend the most suitable diet for their pet. Where a therapeutic diet is selected by the Winner for their participating pet, a prescription from their veterinarian will be requested. If an acceptable prescription is not provided, the Winner may select a non-therapeutic diet. (ii) Apparel Prize: one set of medical scrubs from Dr.Woof
Apparel, valued up to AUD $122.80 (incl. GST) or NZD $132.25 (incl. GST). The Prizes are inclusive of the postage to the Winner’s designated address within Australia or New Zealand.

21. Total prize pool value is up to AUD $3,513.20 (incl. GST) or NZD $3,828.60 (incl. GST) RRP.

22. Prize values are correct as at the time of printing (NZD value may vary slightly, depending on AUD to NZD conversion rate as at the date of prize delivery).

23. The Promoter will judge each Eligible Entry by 30/8/23 on its merits based on creativity and responsiveness to the statement (“Judging Criteria”). Based on the Judging Criteria: (i) one winner will be selected from each of the nine entry pools to win an Apparel Prize, and (ii) one winner will be selected from the pool of Apparel Prize winners as the Grand Prize winner, (each a “Winner” and collectively the “Winners”).

24. Important: By no later than 1/9/23, the Promoter will notify the Winners by replying to their winning Entry Post in the Facebook Group. In order to claim their Grand Prize and/or Apparel Prize, a Winner must, by no later than 11:59pm (AEST) on 8/9/23 (which is 1:59am (NZST) on 9/9/23) (“Prize Claim Date”), direct message the Promoter via private Facebook message with details of their first and last names, postal address and mobile phone number (“Claimant Details”). If this message is not received by the Prize Claim Date, the Winner will forfeit their Grand Prize and/or Apparel Prize. Forfeited or unclaimed prizes will be re-awarded as determined by clause 25.

25. The Promoter may judge additional reserve entries and record them in order (“Reserve Entrants”). In a case where a winning entry/entrant is deemed invalid or a Prize is unclaimed by the Prize Claim Date, (i) if the relevant Prize is an Apparel Prize, it will be awarded to the next most creative Reserve Entrant in the relevant entry pool, and 230557_076.docx

(ii) if the relevant Prize is the Grand Prize, it will be awarded to the next most creative winner or Reserve Entrant, as determined by the Promoter in accordance with the Judging Criteria. The Promoter will notify the reserve winner on11/9/23 and the reserve winner of such Prize must claim their Prize by 18/9/23.

26. Prizes are subject to any additional terms and conditions imposed by the relevant prize provider or the Promoter.

27. The Prizes are non-transferable, not exchangeable and cannot be redeemed for cash. If the Prize (or any part of the Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to the equal value and/or specification.

GENERAL

28. As a condition of entering this Competition, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry and Entry Post for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Each entrant agrees to irrevocably and unconditionally waive any and all moral rights they have, or may accrue, in relation to their Entry Post.

29. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

30. The Promoter reserves the right to amend, terminate or temporarily suspend this Competition if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably.

31. If for any reason the conduct or operation of the Competition is interfered with or disrupted in any way or is not capable of running as planned including (but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, the Promoter reserves the right to cancel, terminate, modify or suspend or recommence the Competition.

32. The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) the Promoter or any entrant, (ii) any theft, destruction or unauthorised access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Competition; or (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Competition (whether as a result of one of the foregoing causes or otherwise).

33. Caution: any attempt to cause damage to any website or the information on any website associated with this competition or to otherwise undermine the fair and legitimate operation of this competition may be a violation of criminal and civil laws. The Promoter reserves the right to seek damages to the fullest extent permitted by law in the event that any such attempt is made, whether or not that attempt results in any such damage, interference or undermining.

34. All of the Promoter’s decisions are final and no correspondence will be entered into.

35. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.

36. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993. 230557_076.docx

37. The Promoter and its associated agencies and companies (the “Relevant Parties”) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any Prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

38. Without limiting the previous paragraph, the Relevant Parties are not liable for any loss of, damage to or delay in delivery of prizes, or for any damage that occurs to displayed prizes (where relevant).

39. The Relevant Parties, and any other agencies associated with this Competition, accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this Competition and each entrant takes full responsibility for any such claims made in relation to their Entry Post.

40. Entrants acknowledge that this Competition is in no way sponsored, endorsed or administered by, or associated with Meta.

41. By entering the Competition, each entrant fully releases and hold Meta harmless from any and all liability to the entrant arising in any way from the conduct of the Competition.

42. All information provided by an entrant is provided to the Promoter and not to Facebook. Any queries, comments or complaints about this competition must be directed to the Promoter and not Facebook.

43. Entrants acknowledge that all content posted on Facebook must be in accordance with Meta terms (http://www.facebook.com/terms.php

. 44. If you need to contact us, or have any questions, please use the online contact form or the other contact details at http://www.royalcanin.com.au/contact-us(for Australia), http://www.royalcanin.com.nz/contact-us (for New Zealand).

PRIVACY AND COLLECTION STATEMENT

45. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy, which is located at www.mars.com/privacy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Competition and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Competition and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Competition.